飛馬旅館 - 科羅拉多斯普林斯

Loved it. The people are so nice:) They really want you to have a good time. The only thing was that the heater was on inside so when we wanted to cool a little the AC wouldn’t cooperate. The front desk was accommodating enough to give us a fan.

The room was beautiful. Very clean with all the little touches you’d like to have. Beautiful view of the golf course through the patio doors. Excellent way to ring in 2020!

The Lodge at Flying Horse is one of the best hotels I've ever stayed at. I was incredibly impressed witht the quality of the room. The room was very quiet and spotless. The gym was great. I will stay here again when I travel to Colorado Springs.

Wow. What an incredible property. The room is beautiful and the amenities are great - gym, pool, slide, splash pad, golf. I wish we had stayed longer.

High priced place- clean and nice rooms but the service was awful. They made it clear that they catered to the club members and didn’t care about the lodge guests. Very disappointed with our experience. When you book a place like this, you expect a certain level of service- they should add the disclaimer that your customer value is contingent on being an existing club member.

Luxurious lodge-style rooms with astonishingly beautiful views, and impeccable service. We had a small group meeting here and it's the perfect facility for that.

The property is amazing, the service not so much. The front desk team was very unorganized and unprofessional. During check in (where my room wasn’t ready) I waited nearly 10 minutes while the two associates helped a single guest. During this time I wasn’t acknowledged or greeted. Finally when they finished with her one associate helped me, but as she started helping me she took the opportunity to start eating, so I could barely understand her with her mouth full. Unfortunately there was a large group checking in prior and no other rooms were available, so I was unable to check in until the next room was completed, which they expected to take at least 30 minutes. I decided to come back later as we were now running late for an event. When I did arrive back later that night the desk was unattended, I waited 30 minutes until the attendant arrived back from his car. He was apologetic, but the actions were very unprofessional. He didn’t seem to know how to use the system well. I ended up getting over charged for my prepaid booking, however it was corrected. While the lodge is pretty, I wouldn’t recommend it, pay a bit extra for the service elsewhere.

Great

Was beautiful and comfortable. Was decorated so nice