Our reservation was for a king studio handicapped room at the Home 2 Suites. When we got there, we were put in a hearing impared room so the bathroom was definitely not set up for someone in a wheelchair!
After a discussion with the manager, we were told they had overbooked and our room was one given away. The manager compensated us with a handicapped room in their partner Garden Inn along with complimentary breakfast each morning. Our room at the Garden Inn was wonderful! It was very clean, very roomy and very comfortable. I think we got a better room than what I booked! When I needed an extra blanket and coffee pods, they were very prompted getting it to us. The front desk people were friendly every time we went down in their area. Overall, it was a great experience! We would stay at the Hilton Garden Inn again.
Judy
Judy,4 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月7日
This hotel was attached to a Garden Inn and you had to walk all the way to the Garden Inn side if you wanted the front desk which is an inconvenience. If you entered the Homes2 Suites side you had to scan your card everytime. The smoking area was tiny and you only had a bench for 2 people. The exterior and elevator always smelled like Marijuana and was discussing. We always had to find house keeping if we needed kleenex, or toilet paper. Also we didnt find out until we checked in the pool wasnt heated. That was the main reason we picked this hotel was because of the size of the pool but no where does it say in the description of the hotel if the pool is heated or not. We have always loved staying at the Homes2 Suites hotel.
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月4日
Good price but poor housekeeping.
Great price. Housekeeping was poor. We stayed for 11 nights and never actually had all required items in the room at any time. Room was only cleaned a few times and we frequently had to ask for toilet paper, dishwasher detergent, soap etc. Sometimes it would show up and sometimes not. The first dew days we approached the front desk several times who did what they could. Howeve we realised that the hotel was clearly working down to a price (which was great) and not up to the standard the brand name would suggest.
Fergus
Fergus,11 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
One of the greatest rooms we ever visited,
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月20日
Jon
Jon,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
teresa
teresa,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Melissa
Melissa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Lisa
Lisa,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
*
Dawn
Dawn,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月29日
Ashley
Ashley,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
it was a great hotel but need to pay $10 for parking tough per night.
Sergiy
Sergiy,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月25日
Could be cleaner, there were spots on the wall, bed, and couch, and bathroom wasn’t really clean. I had to ask for another room because I didn’t feel comfortable sleeping in a dirty room. The staff was very nice and accommodating.
kyra
kyra,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月15日
Alonzo
Alonzo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Staff was very friendly and caring. Room was spacious and the kitchenette had plates and silverware.
Maria J
Maria J,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年10月12日
Handicap parking was roped off for reservations and we couldn’t park near the front entrance. There was confusion about the free breakfast versus the $15 option. I had to look up my reservation to prove we had the free option and show it to the waitress before she told me where the free breakfast was. She didn’t charge us but would have if I had not shown the reservation to her.
Valerie Joanne
Valerie Joanne,3 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年10月12日
Chris
Chris,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Good times.
Stayed here for 3 nights and enjoyed the property. The accommodations are very nice and modern. Staff is very friendly and willing to help. Will stay here again
Stephen
Stephen,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
Nice place
Very nice
Howard
Howard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Tia
Tia,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
Hotel was clean and well kept. Breakfast and coffee was good and convenient.