Had a lovely time with the family. Great service from everyone at the resort, especially our butler Wilber who checked in daily to ensure we had all we needed. Fun entertainment, good food selection and variety, spacious rooms and great staff and overall service.
Maryam
Maryam,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
CHIHO
CHIHO,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Great place. Look forward to returning.
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Cecilia
Cecilia,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月7日
Rude and inconsiderate Service!
BY FAR the WORST all inclusive stay I've ever been on. The place was beautiful but the staff was HORRIBLE! They said "no" to every request, room service took 2 hour and the food was cold and stale once we got it. Two different nights we called for room service they told us we don't have food... a burger (we don't eat red meat). One night they just said "we don't have food". They were extremtly rude!!
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
amazing prechristmas stay
we had an awesome stay at Majestic Mirrage - our second time there. Will def. come back again. Perfect place for a little down time with the family. Our butler Bolivar made the stay too much more relaxing as he took care of all our palings - including restaurants at the resort.
Tomas
Tomas,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
An amazing romantic stay with my girlfriend. Food was pretty good, steakhouse was the go to spot! Amazing service made me feel like a king. Definitely recommend
Eric
Eric,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Tout était excellent!
Everything was excellent! Special thanks to Yordy who fulfilled all our requests, excellent and impeccable service! Thanks to the bartenders of the central bar, Eusevio, Angel, excellent energy and smiling, service and cocktails up to our expectations!
Bianca
Bianca,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Carlos E
Carlos E,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Wilson
Wilson,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Marcel
Marcel,8 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
Eva
Eva,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Polite staff .Bolivar our butler was amazing
Nice suite
Temitope Akintunde
Temitope Akintunde,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Marina
Marina,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
What a beautiful experience! Stayed at Majestic Elegance in Cancun last year and we decided to stay at Majestic Mirage in Punta Cana this year. We had an amazing time! Services, food, and unlimited drinks were awesome. It was truly an all-inclusive resort. Our butler, Elvin was super helpful. Everyone was super friendly and nice! The entertainment was superb! I will definitely visit again. Highly recommend
Oyedele
Oyedele,5 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月21日
Precisam investir no hóspede cliente
Lençóis de baixa qualidade. Porta sem bateria ficamos 1 hora esperando.
Amenidades que não fazem espumas. Shampoo e shower gel de péssima qualidade.
Eduardo
Eduardo,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Majestic Mirage made this trip my best vacation so far. They have extremely friendly staff members and there is a lot to eat and drink. A proper definition of all-inclusive.
Olatunji Ayodeji
Olatunji Ayodeji,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
MUST VISIT WONT BE DISAPPOINTED
Our trip was amazing, me and my wife enjoyed the wonderful customer service. And the resort is just beautiful period. We will definitely be back. This resort even gives you your own butler. Amazing
Ricardo
Ricardo,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
NOT food safe!
The resort looks and feels amazing. From the moment you walk into the Lobby you think you've arrived at paradise! However, this soon wares off if you are a vegetarian or have any allergies. Food service, both in the buffet and in all a la carte restaurants is terrible. Nothing is labelled and when asking staff, they have no clue how to help you. Menu's have a separate vegetarian and gluten-free section BUT, the items here are not actually gluten-free!
If we hadn't complained and got the attention of senior management we would have suffered and been limited to just salads!
After complaining, senior managers supervised chefs and crafted dishes not on the menu.
Cross contamination is widespread with utensils being used randomly for all foods.
Breakfast omelettes were a minefield with the chef using one spoon to both scoop up ingredients and mix/beat eggs. We had to ask for our omelette to be prepared and cooked separately using different utensils and pan.
There were some great staff members who were super helpful (Ana Maria, Noemi). Most others were only providing service in response to tips.
Butler service was a gimic and ours was pretty useless... they were, again, chasing tips!