Lack flexibility in late dinner arrangement. Others are okay
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2018年3月19日
入住當晚在晚餐時,由於旅行團人數很多,取食物進食排隊花很久時間,並且有很多食物也拿不到
Pui Yee
Pui Yee,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2018年1月6日
Good and service satisfied, room seem suitable and especially futons seem better!
Breakfast satisfied and spring large enough
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年8月19日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2017年7月31日
Kok
Kok,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年7月23日
sihchi
sihchi,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2017年2月28日
One of the poorest onsen hotel
The hotel staff wasn't helpful. I arrieved hotel at 5 pm and was told my buffet dinner was 7 or 7:30pm only. I told the staff that I came here is for the ice festival and asked possible to have the earliest dinner time like 6 or 6:30pm ( since the hotel dinner time is from 6 to 9 pm and the shuttle bus provided by hotel to that fesrival is 7:20 or 7:50). U know the hotel staff said can't change earlier time that made me sooooo disappointed!!! So I walked to the dinner venue and "beg" the staff please let me have dinner earlier around 6:30 so that I can catch the shuttle bus to festival.
Also, the hotel room was so small and very hot,I saw most guests have to open the room door to let the air in.
Finally the hotel instruction was unclear. I asked couples time should I make the reservation for the bus to JR station, staff just said no no and never tell me that is the public bus instead of hotel shuttle bus. So on that day I waited the bus in the lobby area, u know the public bus wasn't stop in front on the hotel,that was just outside the bus stop,then finally I missed the bus!!!!! I have to take the taxi there which cost 3000 yen!!!!!!
The hotel staff was not helpful and made me very very disappointed. I won't recommend this to anyone!!!!!!