Booked this hotel for 9 days what a mistake!!!
During check in reception person grabbed a can of of air freshener I asked her what that was for she said to make the room smell fresh. As soon as I view room the bed had visible stain on bedding the small couch was filthy. And the room had a over powering smell of mold. I did not stay I promptly contacted Expedia about the condition of the room and that I wanted to cancel my reservation. To my knowledge Expedia has attempted 2 times to email property with no response. fellow travellers. Beware of this place it's horrible
Contact Ed Expedia
Kevin
Kevin,9 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年2月14日
The WiFi is poor and the area it is in means your phone 4/5g struggles. Location is superb.
Graeme
Graeme,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年3月4日
Good staff. But room not serviced every day.
Colin
Colin,7 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2022年12月15日
Horrible customer service and NO free wifi
Arrived to check in only to be told rooms have no wifi, only the lobby. No point in staying. I changed hotels immediately. Girl behind the counter was VERY rude. I wont ever reserved a room in any OYO hotels again.
真實旅客
15 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年7月24日
Beskidt, beskidt beskidt
Kåre
Kåre,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年6月8日
My stay
Lovely and quiet family run hotel very friendly will definitely stay again 👍👍👍👍
Patrick
Patrick,20 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年1月4日
Front desk wasn't quite helpful
I booked through Hotels.com for 2 nights (paid in full) on Dec. 14th and then changed to 4 nights (paid in full) on Dec. 15th. However the front desk cannot see the change throught their OYO OS system. On 3rd day of stay they keep telling me to "check out" so I called Hotels.com's customer service.
Customer service people showed their expertise by letting me know it will be ok and sending my receipt to the front desk. However the front desk keep saying that they need to see update on OYO system, and that they don't care about receipt from Hotels.com. It was also unfortunate that OYO tech people are off duty so front desk don't know what to do, before their manager come and let me go.
I have no issue with the manager or Hotels.com, but simply don't like the front desk.