We stayed on the fourth floor, the first night at 2am, there was a truck right down my room, unloading and making very big noise. Then shower head was broken as well. The second night, we changed to another room, but didn’t notice our bed has no comforter until we got on bed. When complain to the front desk, they asked me if we can wait until next morning….it was cool at night. Although they finally sent us a wrong size comforter but without any words of apology.