Staff were very good, we arrived quite late at night because of the train mishap. It was raining and cold, we were made welcome and shown to rooms until we were happy with the choice!, room was warm clean and tidy. Breakfast was great lunch was delicious. A wonderful memorable stay will go again definitely!
Lydia
Lydia,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2017 年 6 月 2 日
Everything fine,shuttle bus not provided making us inconvenient
Kai Hung
Kai Hung,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 4 日
Bed uncomfortable and no water in room
Carl
Carl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Mircea Marian
Mircea Marian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 31 日
Harjit
Harjit,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 25 日
Hemel Hemstad business trip
It was a pleasant and friendly place, however, my room showed significant signs of general wear and tear.
The food and restaurant service was very good.
Good location, 20 mins from M1 and Hemel Hempstead
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 21 日
Thomas Simon
Thomas Simon,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 9 日
Brogan
Brogan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 28 日
Güzel
Şehrin dışında, kale görünümlü bir otel. Biz temalı fotoğraflar çektik, çok eğlendik. Hizmet güzeldi. Çalışanlar nazikti. Yemekleri beğenmedik.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 24 日
Terrible mattress , cold room.
Staff good had to move room , very accommodating
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 18 日
James
James,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 6 日
Hannah
Hannah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
Good reception poor room
The carpets were filthy and stained. Most of the were drawers broken in the room. The bed kept separating a bit. No plug in the bathroom sink. Wall paper peeling.
The hotel is in need of a makeover.
Check in was really good.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 22 日
A warm welcome on arrival. Slight hiccup checking in but otherwise it was fine. Lovely room. Excellent dinner, and lovely breakfast.
Eric J
Eric J,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 22 日
Bitterly cold.
Room was very cold.
Air conditioning did not work.
Convector heater in room (I assume as the air conditioning did not work) also would not turn on.
This made for a very cold and uncomfortable trip on a cold January day.
Doug
Doug,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 20 日
Convenient quiet
Caroline
Caroline,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 18 日
We visited on New Year’s Eve and were disappointed to discover, upon arrival, that no food service was available that evening—something we should have been informed of in advance, given the lack of nearby restaurants. Additionally, a New Year’s event meant the bar was closed, and there was nowhere to sit and enjoy a drink, which was highly inconvenient. As a result, we had to leave the hotel to make alternative arrangements for the evening. The property is outdated and in need of refurbishment.
Andrei
Andrei,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 15 日
Great hotel for my worktrip
I stayed in this hotel for work and I really enjoyed it. The room was really nice and big. Everything was very clean and the breakfast was good as well. It had everything I needed for my stay.
Amy
Amy,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 15 日
Richard
Richard,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 13 日
Neil
Neil,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 12 日
Great visit to this hotel, comfortable, clean, helpful staff, would definitely stay again.
Claire
Claire,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 6 日
A few little bits and pieces need addressing
Hotel check in was average, staff all appeared to be very young and lacking general courtesy such as letting us know where the bar area was, what time breakfast was and anything about the facilities. All a bit hurried and keen to get rid of us to our room.
Staff pleasant but just a little bit of extra training would be good.
Room was very clean but run down. Walllpaper peeling off wall, damp on the ceiling, radiators up as high as they would go and thermostat controllers had snapped off so no way to turn them down. The bathroom bin was broken.
Just little things but lets the hotel down as a beautiful location.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 21 日
Cara
Cara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 10 日
Had a great stay
Lucy
Lucy,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 12 月 8 日
Extremely poor and needs updating
Our double room was two single beds pushed together with no mattress topper. It was the hardest and most uncomfortable bed we have ever slept in - we could feel the springs. Furniture was extremely old with missing handles, marks on surfaces and a table that couldn’t be used as it wasn’t level. Room service said to call for food but there was no phone - just a cable coming out of the socket with nothing on the end. Poor heating - a plug in electric heater was available. Lighting was awful, and very dim. Extractor in the bathroom was pointless. Breakfast was average. We have stayed on a few other occasions for functions at the manor, and only stayed again for ease of location.