我是否可以免費取消上城 36 號索弗精品飯店的預訂並收到全額退款？

可以，上城 36 號索弗精品飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

上城 36 號索弗精品飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

上城 36 號索弗精品飯店入住登記和退房的時間為？

您可自 14:00 起辦理入住。退房時間為 12:00。

上城 36 號索弗精品飯店附近的環境怎麼樣？

從上城 36 號索弗精品飯店走路只要 2 分鐘就可以到斯塔林購物中心，另外走 12 分鐘還可以到白沙羅 3 號購物中心。

上城 36 號索弗精品飯店住宿資訊、相片和旅客評語

Q: 上城 36 號索弗精品飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

4/10 一般般

2019 年 2 月 7 日

1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2018 年 8 月 15 日

下次絕對不會再來，也不建議朋友選擇！

首先辦入住時，要求押金要給付100元馬幣，且強調沒有押金單，直到要投訴時才不甘願的給押金單！再來進到房間時，網路上顯示有窗戶有按摩腳的儀器，卻被換到無窗戶無按摩儀器，還說要與網路上照片一樣必須每晚加收50到100馬幣（廣告與事實強烈不符，欺騙消費者）最後多次把旅客鎖在大廳外面，讓許多客人在門口罰站無法進入，平均每次約半個小時！（白天或晚上都有，住6個晚上被鎖在外面5次）

Chieh wen，6 晚浪漫之旅

Hotels.com 真實旅客評語

4/10 一般般

2019 年 12 月 28 日

Terrible stay . When arrive , hotel does not have our booking record . After call to Hotel . Com , then this booking no record issue settled but Sovotel move us to another branch /outlet . Room dirty and toilet lighting not enough brightness. Overall very bad

KOK WEE，1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2019 年 8 月 2 日

No soap no shampoo , i want ask extra pillow n towel cannot give me. Bad services

2 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2019 年 4 月 10 日

Nice n pleasant

1 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2018 年 5 月 7 日

This is exactly what a salesman looking for. However, the staff is not local citizen, kinda frustrated when talking to them.

1 晚商務旅行

Expedia 真實旅客評語

6/10 不錯哦

2018 年 4 月 5 日

Hotels.com 真實旅客評語

6/10 不錯哦

2018 年 2 月 1 日

Small room

Small cramped room and bathroom even though it's a superior room. There is no window for the room I was given. Can hear the activities in the next room clearly. Came with foot massager that I didn't even used as it looked so worn and uninviting. This hotel is without lift. Room not worth the price. Only point is the friendly reception.

2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2018 年 1 月 21 日

Great price and location

Parking is abit tough due to its perfect location. The surroundings is great with good food.

Lovene，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2017 年 11 月 21 日

The items in hotel was not complete. We have to go out and ask from receptionist for it.

Gilbert，1 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2017 年 11 月 8 日

Moi Leng，1 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2017 年 6 月 22 日

A very good budget hotel

Checking in was fast and swift and reception staff is helpful. The room is very clean and tidy and air-con is superb. Wifi is very good. Location is good and food is plentiful till late in the night. Texas chicken just round the corner and other food stalls is open for 24 hours. Overall, it is a good stay at Sovotel and will return for sure.

Wee Guan，3 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2017 年 5 月 23 日

Hotels.com 真實旅客評語

2/10 不太好

2017 年 5 月 20 日

SGean at Sovetal

The whole Hotel is claustrophobic. The walls are so narrow. There was now elevators. No windows in the room. Small room.

Hotels.com 真實旅客評語

8/10 非常好

2017 年 5 月 20 日

Very convenient area

Hotel staff were very pleasant and accommodating. Room and the shower were very clean. Considering it is a budget hotel, you would definitely get money's worth. we were allocated a room on the ground floor. Yes it was a bit noisy, as we could hear people moving about in the hallway, but we were not particularly looking for complete silence so that was okay. Lots of restaurants and cafe's in the area, which is a major plus point. Tropicana City Mall is just 5 rm away on a Grab Cab, and so is One Utama.

Expedia 真實旅客評語

6/10 不錯哦

2017 年 4 月 17 日

Noisy and Check in late

So noisy... Cannot rest at all. Check in only at 3pm, reason by the reception is the previous customer late check out. For me this is unacceptable.

Hotels.com 真實旅客評語

8/10 非常好

2017 年 2 月 15 日

Nice and clean

This service Hotel Very nice and friendly staff, comfortable

Expedia 真實旅客評語

6/10 不錯哦

2017 年 1 月 11 日

Convenient little place for a quick stay in KL. Though we got a room without windows, which was a bit disorienting. Overall for the price, I can't really complain.

Hotels.com 真實旅客評語

6/10 不錯哦

2017 年 1 月 8 日

Comfortable accommodation at UpTown 36

The family room that i booked is quite small but accommodation provides is comfortable, however the foot massager is tear..

Expedia 真實旅客評語

10/10 好極了

2017 年 1 月 5 日

Hotels.com 真實旅客評語

8/10 非常好

2016 年 12 月 9 日

Hotels.com 真實旅客評語

8/10 非常好

2016 年 12 月 7 日

Our stay at Sovotel Boutique Hotel were quite enjoyable and the room condition is up to our expectations....

Hotels.com 真實旅客評語

6/10 不錯哦

2016 年 11 月 14 日

Convenient and cheap hotel

It gets the job done.

Hotels.com 真實旅客評語

2/10 不太好

2016 年 11 月 11 日

Bad stay

Expedia 真實旅客評語

8/10 非常好

2016 年 10 月 11 日

Comfortable,clean and convenient

Hotels.com 真實旅客評語

上城 36 號索弗精品飯店

Sovotel Boutique Hotel at Uptown 36

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皇家客房 (A King Size Massage Bed)

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