The "Luxury Apartment' we stayed was very spacious and fabulous, and good location at city centre.
But the hotel entrance is somewhat difficult to find, and the lift to hotel was small that could hardly hold 2 persons and 2 luggages while we check in and check out.
真實旅客
1 晚好友同遊
8/10
Jared
2 晚旅行
10/10
We loved staying here. It was unusually beautiful and perfectly located. The staff is so nice and helpful.
Heather
3 晚家庭旅遊
2/10
I want to share my bad experience of what happened when I stayed in their suite on 2/14 night. I booked their Jetted tub, city view suite because we want to celebrate Valentine's day but we didn't expect that their room would have a power outage. We only used their hair dryer . Their reception was off after 7pm and she didn't tell me that how to handle it. She did left the emergency contact but we don't have phone service to call their number. We need to contact our phone company from our country to add international phone plan to contact them. We also don't use WhatsApp app. I can't imagine what happened if we don't find anybody that night and the hotel reception should tell us how to handle this kind emergency situation when they check in. I try to explain how my bad experience when I check out but reception told me that is normal happened. I wrote an email to them but never reply. Don't Waste money to stay .
mingqiang
1 晚旅行
10/10
Steven
3 晚旅行
8/10
Loved the room, loved the location. Directly across from Pitti Palace and within walking distance to many great sites. A quick five minute walk to the Ponte Vecchio. We had a 2 bdrm/2 bath suite which was huge and having two bathrooms was great. Didn’t have much contact with reception but enjoyed our stayed. Shopping and restaurants all around. Would stay again.
Heather
2 晚好友同遊
10/10
Paul
1 晚旅行
10/10
VIVIANE A
3 晚旅行
10/10
Stefan
2 晚旅行
2/10
Timothy
2 晚旅行
10/10
The most beautiful room I have ever stayed in!
Kerry
1 晚浪漫之旅
8/10
Mikael
1 晚旅行
10/10
Love, love, love this place! Our room was work of art and so enjoyable. The staff is AMAZING - the gal at reception is so very sweet. The room was beautiful and comfortable. They are close to all the sites and the neighborhood is fantastic. I will always stay here when we go to Florence! Thank you so much for a beautiful stay.
Angela
3 晚浪漫之旅
10/10
This was the ,ost amazing place I have stayed so far in my travels! Everything was as perfect as you can get!
Christina
3 晚商務旅行
10/10
Beautiful suite within walking distance of many local favorite sights. Staff fantastic. Room was beautiful.
真實旅客
1 晚家庭旅遊
10/10
Cindy
2 晚旅行
8/10
OLIVERO
2 晚旅行
4/10
Loved the property’s location, directly in front of the Pitti Palace. Less than 5 minute walk to the Ponte Vecchio, which connects to all of Florence. Did not like the condition of our room, and the experience we had when a leak was discovered in our room.
Victoria
4 晚家庭旅遊
10/10
We loved our stay and our incredible room. Our balcony overlooking the street was the downtime we needed to relax in between exploration. The staff was incredibly accommodating and front desk went out of their way to help us make a train when there was a cab shortage.
jessy
2 晚好友同遊
10/10
la puerta del baño no debería ser cristal transparente. El resto muy bien!
Felisa
1 晚旅行
10/10
Escolhi este hotel pela arquitectura e decoração já que o objectivo era o meu filho viver a arte renascentista que estava a estudar na escola. Superou todas as expectativas. Este hotel é fantástico! Lindíssimo, limpo, cheiroso e muito bem localizado. Pequeno almoço excelente. As funcionárias muito simpáticas e prestáveis. Adorámos tudo que não queríamos vir embora!
Susana
2 晚家庭旅遊
10/10
All the staff we encountered were excellent, being most helpful on arrival as we were a little before check in and the housekeeper, Anna did everything she could to help with luggage and car arrangements as there is No parking on-site. Parking is 30 euro per day. Carolina was fabulous with her recommendations for restaurants and letting us know that the streets were closed on our departure day and helping us coordinate a plan with luggage loading with the garage. Directly across from the Pitti Palace, the location was perfect as it was out of the congestion in central Florence but no more than 10 minutes walk to all the central attractions over the Ponte de Vecchio bridge. The suite was incredibly well decorated and the bathroom luxurious!
A wonderful location for a honeymoon or two seventy-year olds dream place!
Richard
3 晚浪漫之旅
10/10
Most beautiful stay ever! Enjoyed every second we spent here. Thank you! Will be back!