We went to eat at their restaurant for brunch before checking in. They served my avocado taste as a whole avocado sliced on bread with a pile of uncleaned and unpicked cilantro stalks and white onions. I pointed out the error and the wrong ingredients and the waitress returned with slimy arugula that I wouldn't date eat. We sent it back and I didn't eat.
Every single employee we encountered except the one lady at checkout was using their phones when I saw them. The waitress, the front desk several times, the bar tender upstairs. No one cared about customer service.
Room 206 was awful. There was a high pitched noise periodically at night, assumedly from the AC units outside the window. The bathroom shower had mildew all along the caulking. The floor has a soft spot in it near the bed. We will never stay here again.
Faith
Faith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 13 日
Luciano
Luciano,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 2 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
The Waters
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Hilton delivers again.
Hotel decor was fantastic and clean. Great place to relax.
Zachary
Zachary,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Wonderful stay
Loved the rooftop lounge. The location was also perfect for bath house row
Angie
Angie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
The staff were amazing. The location was everything we hope it would be. The Avenue restaurant was incredible.
The overall comfort of the bed, sheets, and temperature of the room left something to be desired.
That is why it is a 4-star review for me.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
Disappointed in the room. Very plain and unappealing. Overpriced
真實旅客
6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Hal
Hal,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Chandler
Chandler,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Great Hot Springs Vacation
We had a wonderful stay. The facility had all the modern convenience and maintained old world charm. On site restaurants were phenomenal! Every person was friendly, and the valet service was impeccable.
Vonda
Vonda,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 16 日
Priced Too High
Hotel is great, but price is exorbitant.
LIZABETH
LIZABETH,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Jean
Jean,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
This hotel is a great location for being walkable to dining and shopping. The hotel was clean and spacious for a basic room. Dining and bar options onsite. Close to bathhouses.
Brianna
Brianna,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
The room was large. Bascially clean. Needed dusting.
jennifer
jennifer,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Outstanding
This hotel and its staff were outstanding. The valet’s were the best. Everyone was friendly, always spoke. The bar/restaurant on the roof was just perfect
Hunter
Hunter,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 28 日
JEANINE
JEANINE,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Jodie
Jodie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
The staff and facilities were just fine. But the street outside the hotel is noisy.
Scott
Scott,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Well managed and maintained! Thos historic property is a must stay for any vistor to Hot Springs.
DAVID
DAVID,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Hear ye, hear ye!
The pros outweigh any cons by a long shot! Stayed here celebrating 10 yrs of marriage and we loved every minute of it! Rooftop lounge, Ohio Club next door(best burger in the state), bathhouses across the street, coffee houses and breakfast around the corner, or breakfast in bed from the onsite restaurant..
Joseph
Joseph,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
I was hesitant to book because of few reviews that stated that the property was "run down". I found it very clean and the older parts of the property charming. There is a difference between old and clean. I would not hesitate to stay there again. The patio on the back with access to hiking trails was especially nice for me.