2/10 不太好
2023年5月16日
Had our reservation booked and confirmed for 2 months. Got to the hotel and the first thing the receptionist said to us was “Oh your reservation is cancelled due to renovations” but they couldnt bother to send a simple email letting us to prior to arriving. After a few hours on the phone Expedia luckily managed to book as at a different lovely property but it was a very unnecessary experience. Unfortunately this hotels staff couldnt care less we were in this predicament. Extremely unprofessional. Safe yourself the hassle and dont book this place at all.
Justine
Justine,3 晚家庭旅遊
Expedia 真實旅客評語