i dun know if this bad-attitude guy owns this hotel,but the attitude ruins moods of all of us. Asked us to leave immediately when we asked about if we can stay here one more night.
He said no room and we decided to search and plan where to go, the guy already asked us out with a bad tone.
Cant believe this happened in japan, all services almost close to perfect but this hotel can not provide that.
WORST EXPERIENCE EVER!!!
A bit old facilities, small room without hot water & bath in your room at cold winter. Climb up stairs with laggages.
I paid extra 4000yen/person for dinner but it is home made quality. I would prefer to have delious dinner outside if I knew it.
Onsen (hot spring) facility is not competitive. I am a hot spring lover and stayed at many hot spring hotels, I don't like it anyway. Consider the quality, I willing to pay not more than 5000yen/person for a stay. I paid 25000yen for a 3 persons small room & dinner not included.
The Location is quite close to tourism spots. Attitude of staffs ok.
This time I booked in rush through hotels.com, trust the 4.1stars ranking but disappointed, I think 2.5 stars is more reasonable.