Too bad experience. I booked a room with two queen beds for my wife, myself, and two kids. After we drove for 6 hours, we were really tired. The front desk gave us the first room which was not well cleaned. All trash bags were left in the room. I told the front desk and received the second room and again it was not cleaned, as shown in the picture. I asked why two rooms were not cleaned but given to us. He told me that the system showed it was cleaned. Then he told me that no double-queen-bed room is availalbe. He just gave me a room with a king bed and a sofa bed. The sofa bed had no comforter, so I asked him to offer a conforter. He said that they don't have extra comforters. It is difficult for two adults, one 6-year kid and one 10-year kid to sleep in a single king bed. The sofa bed is too soft and of course kids didn't want to sleep there. A frustrating night over there. We will not use this hotel again.
