I've stayed here almost 20 times over the last many years, since the hotel opened.
As a business traveler it's nice to go back to the same hotel again and again. It saves precious time knowing what will be in the room & proximity to parking late night food etc. Little by little they've been deleting amenities, 1st slippers, then you had to ask for robes & lotion, now they don't give them at all despite the fact that they still list robes on their site & this site. Now they don't even give a note pad & pencil to leave a note w/ your tip for housekeeping . I asked for a printed receipt yesterday and they said that because it was paid through Hotels.com they couldn't give one. On the other hand , the staff ( except one time ) are always really lovely.