我是否可以免費取消菲耶斯塔住宅精品飯店及服務式公寓的預訂並收到全額退款？

可以，菲耶斯塔住宅精品飯店及服務式公寓在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

菲耶斯塔住宅精品飯店及服務式公寓是否有游泳池？

是的，住宿提供室外游泳池。

菲耶斯塔住宅精品飯店及服務式公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

菲耶斯塔住宅精品飯店及服務式公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

菲耶斯塔住宅精品飯店及服務式公寓是否提供機場接駁車服務？

是的，住宿提供免費機場接駁車。

菲耶斯塔住宅精品飯店及服務式公寓入住登記和退房的時間為？

入住登記開始時間：14:00；入住登記結束時間：00:00。退房時間為 11:00。

菲耶斯塔住宅精品飯店及服務式公寓是否附設賭場？

此飯店沒有賭場，但金龍賭場 (開車 3 分鐘) 就在附近。

菲耶斯塔住宅精品飯店及服務式公寓和附近有什麼好看好玩的？

菲耶斯塔住宅精品飯店及服務式公寓具備全套 Spa 服務和室外游泳池，以及24 小時健身中心和花園。

菲耶斯塔住宅精品飯店及服務式公寓內部或附近是否有餐廳？

是的，此住宿的附設餐廳提供當地料理。

菲耶斯塔住宅精品飯店及服務式公寓附近的環境怎麼樣？

菲耶斯塔住宅精品飯店及服務式公寓位於坎托門斯，走路只要 18 分鐘就會到牛津大街，另外走路 11 分鐘還會到Jubilee House。

菲耶斯塔住宅精品飯店及服務式公寓住宿資訊、相片和旅客評語

Q: 菲耶斯塔住宅精品飯店及服務式公寓是否有游泳池？

是的，住宿提供室外游泳池。

Q: 菲耶斯塔住宅精品飯店及服務式公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 菲耶斯塔住宅精品飯店及服務式公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 菲耶斯塔住宅精品飯店及服務式公寓是否提供機場接駁車服務？

是的，住宿提供免費機場接駁車。

Q: 菲耶斯塔住宅精品飯店及服務式公寓內部或附近是否有餐廳？

是的，此住宿的附設餐廳提供當地料理。

10/10 好極了

2025 年 9 月 28 日

ILYA，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 28 日

Oliver，7 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 15 日

Best Boutique Hotel in Accra

Very good breakfast and restaurant offerings for lunch and dinner

Frederik，4 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 1 日

Frederik，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 15 日

Frederik，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 20 日

Presley，3 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 2 月 25 日

Good for short business trip. Breakfast and restaurant have good choices and good service from staff. Wanted to use the outdoor pool but water was not chilled and water appeared to need a clean on surface. Had luxury room on 1st floor, room was spacious. Bed was a bit uncomfortable at times, mattres seemed to dip at the edges.

VIMAL，4 晚商務旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 2 月 16 日

Thoroughly enjoyed my stay. Every single staff member went above and beyond to ensure my group was comfortable and satisfied. Cannot recommend this hotel enough

Jay，7 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 19 日

Shawnna，8 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 1 月 9 日

While the room was fine, staff quite friendly and the food actually very good, I was advised at check-in that the payment I made one month earlier online was not on file and a pre-authorization was needed. The next morning I presented my receipt from Expedia, which the hotel photocopied and stated they would fix. They instead charged my card using the pre-authorization and, as of a day after checkout (four day stay 1) I have had no communication or explanation of how this will be rectified. Lots of promises verbally, but still no fix. So in effect, I was forced to pay for the room twice and as yet no one has reversed their errant charge - despite the hotel having a copy of my payment on hand. Very frustrating and, I believe, an unprofessional way to treat a client who showed good faith in allowing them some time to fix their mistake. I am hoping this will still be addressed, but am worried I’ll now instead have to battle with Expedia to get one of my payments refunded. I would welcome any form of reply or rebutted from the hotel which could explain all this, as I await a written reply to my multiple verbal (on site) and emailed requests for an answer.

Steven，4 晚商務旅行

Expedia 真實旅客評語

10/10 好極了

2024 年 12 月 1 日

Charlotte，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2024 年 8 月 29 日

Big thanks to Gladys and the reservation/front office team despite the small hiccup on arrival you made us welcomed and our stay enjoyable.The staff/team are all a treasure to the Management. As hospitality retired owners and intense travellers , you made our stay welcoming. The f&b team also fabulous , the food and presentation faultless . Our only nip was the bed and we recommend updated the rooms to compliment the hotel. We also had one of the best massages in the spa. Well done all this is my 3rd visit ,it would have been 4th but you couldn't accommodate a party of 22 then. Hopefully see you next year.

Joyce，2 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2024 年 1 月 3 日

Liked: The hotel's convenient location made transportation easily accessible, enhancing overall convenience during the stay. Disliked: The rooms were notably dated with water-stained carpets, requiring two room changes within a short stay. Security measures for guest safety were lacking, as my room key was mistakenly given to another guest, highlighting inadequate identification protocols. A drunk guest entered our room while we were sleeping at 5:43 am, leading to a disruptive and uncomfortable experience. The response from the night desk staff, attributing the disturbance to a wrong room number, further exacerbated the situation. Checked out that morning due to the overall negative impact on the stay.

Adrian，3 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2023 年 11 月 12 日

Upon arrival our room was mildew from what appeared carpet damp. The backboard to the bed was all chipped up. We left and stayed at another hotel for the night bc no other rooms were available. The restates f is nice and staff very nice, the pool was okay but most important part is the room. This place needs an upgrade. The carpet needs changing. Management could be nicer and they only give one key. Overall would not recommend if ever stay here again.

Sherkera，8 晚好友同遊

Orbitz 真實旅客評語

2/10 不太好

2023 年 6 月 19 日

Edouard，7 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2023 年 6 月 19 日

Tatiana，6 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2023 年 3 月 8 日

Akyempem，1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2023 年 1 月 2 日

Expedia 真實旅客評語

10/10 好極了

2022 年 12 月 7 日

Great food. First rate staff

Expedia 真實旅客評語

10/10 好極了

2022 年 7 月 23 日

Fiesta July 2022

Great stay! The staff are amazing!

Miss，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2022 年 3 月 23 日

Short on service, long on smile

From the moment we arrived, we were greeted by the most charming and pleasant staff. Their friendliness tended to make you forget or overlook some of their weaknesses. Regrettably whilst high on promise, service delivery was low on achievement. Orders placed in the restaurant often too an age and needed prompting. On one occasion our breakfast eggs stood on a counter top for minutes before being brought to our table. The same for bar staff who either failed to notice us or simply took an age to deliver. However, the hotel is ideally situated, close to the airport and to downtown. Transportation is quick and efficient. Our room was neat and tidy but just needed a little attention to a damaged wooden panel. Otherwise the towels and linen were totally acceptable and of good quality. We will definitely use the hotel on any future trip but would urge management to jack up service delivery. Staff pleasantries will not mitigate poor service.

Phillip，3 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2021 年 9 月 7 日

Sylvana Nai，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2021 年 1 月 18 日

17 晚旅行

Expedia 真實旅客評語

10/10 好極了

2020 年 10 月 20 日

Frederik，4 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2020 年 2 月 21 日

Staff is very friendly. Food was good at the Grilleoom. Quiet neighbourhood.

Derek，4 晚商務旅行

Expedia 真實旅客評語

菲耶斯塔住宅精品飯店及服務式公寓

Fiesta Residences Boutique Hotel and Serviced Apartments

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