The toilet was broken in the room when I arrived and the curtains were stained and covered in hair. The hotel restaurant was overpriced and had horrible service, and was extremely pricey. This hotel is very overpriced for what it is.
Dana
Dana,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 11 日
No A/C, unhelpful staff, and double charged.
Cameron
Cameron,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Very disappointed that the rooftop bar closed earl
ROBERT
ROBERT,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 29 日
Todd
Todd,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Everything was great except 3 of the 4 elevators were not working. We did not go to the 17th floor to see the city.
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Jacqueline
Jacqueline,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Jane E
Jane E,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Red
Red,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Alexis
Alexis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Best Staff Ever & Comfy & Cozy Hotel!
Me and my GF arrived in Birmingham before noon when check in is at 4pm. It was my GF birthday weekend …. She called the front desk to discuss the situation and without hesitation we were told just to drive to the Hotel and a room is already available for us! Once we arrived at the Hotel… the Clerk gave us each a free breakfast card as a birthday gift, upgraded us to a 12th floor Corner room with only 2 other rooms near us! Then to add to all that welcoming we received….Matt Rife (the reason we booked the room to attend his event at the new Coca-Cola Amphitheater) was also stayin in the hotel along with his comedian homies, which we met at the hotel elevators after the event
Ezeman
Ezeman,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 25 日
Tosha
Tosha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
My wife and I was in Birmingham for a comedy event. We chose this hotel because it appeared to be superb and had great reviews.It was awesome.
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Space is nice. Wish elevators were in order.
Damon
Damon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Everything was great except for the elevators
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 16 日
Valet staff not attentive except for 1 person on check out day. Restaurant food was very good and staff was friendly. We expected a higher level of professionalism based on the price and reply the hotel.
Felicia
Felicia,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
There are four elevators and three were inoperable. With hundreds of guests having to go up and down 16 floors was totally unacceptable. wainting times was as much as 10 minutes or more to get on the one small elevator that worked. Marriot should be ashamed of this poor service.and to charge $35.00 for valet parking was a travesty. I paid nearly $400 a night for my room and you'd think for that price the hotel could provide free parking.
William
William,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
The staff was amazing !
Niki
Niki,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
Soaps and shampoo dispensers in shower operated poorly and failed to dispense products
William
William,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Excellent customer service, especially the valet parking. The decor and cleanliness of the room are some of the best I’ve seen in my frequent travels. This is really just a beautiful hotel and great place to stay.
Sonia
Sonia,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 29 日
The Valet team was extremely kind and helpful. Front desk staff very friendly and helpful as well. Quiet place to stay.
Janice
Janice,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 22 日
james
james,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Darryl
Darryl,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Daniel
Daniel,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
DD the valet was awesome. She was friendly, helpful, and very professional.