This over priced Fancy looking place needs a ton of work. I normally stay at the Ritz Carlton but decided to give this place a try because it was close to UAB. The staff was amazing, when I told them about the Elevator stopping abruptly on 2 when it should have gone to the first floor, causing us to be elevated off our feet. The staff closed the elevator immediately. The TV didn't work but maintenance was sent right away. The tile floors are coming up, the water was extremely hot in the sink and I could not change the temperature. Overall the bed was comfortable and the shower was hot. The roof top bar was a decent place to have a drink and appetizers. The staff at the front desk and the bells persons were amazing. Management did contact me to apologize for the inconveniences. I appreciate that but the extra points , free food and drinks don't overshadow poor maintenance for an overpriced stay. Live up The expectations of the Website.
Gail
Gail,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 28 日
Darryl
Darryl,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Anna
Anna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 18 日
Ralph
Ralph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Great experience! Loved it!
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Garnet
Garnet,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 17 日
Jae
Jae,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 6 日
Wynter
Wynter,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
Nice hotel. Not perfect. Upstair bar was ok. Staff was great.
Mark
Mark,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024 年 12 月 29 日
The hotel seemed totally unprepared for the Birmingham Bowl game crowd. It was under staffed.
Dean
Dean,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 28 日
Donovan
Donovan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 17 日
Other than the noise of the trains it was a good place to stay for The Alabama Theater
Crystal
Crystal,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 7 日
Enjoyed an excellent blackberry lemon drop at Moon Shine, the rooftop bar, where I went outside to see the beautiful sunset.
Mary
Mary,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 2 日
Old building/hotel that's been updated but also kept alot of it's original charm.
Mackenzie
Mackenzie,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 24 日
Love the vibe, rooftop bar and staff! Fav place. Parking is way too expensive