All staff work very hard to please clients. Wonderful people. We can see a big efforts to please the clients. This is what I really appreciated.
CHIRAZ
7 晚旅行
8/10
Suwadu
4 晚商務旅行
10/10
My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Frank
3 晚旅行
10/10
Paul
2 晚商務旅行
10/10
Was a lower cost hotel in a very quiet city centre
Neil
4 晚商務旅行
8/10
真實旅客
3 晚旅行
2/10
真實旅客
5 晚旅行
10/10
真實旅客
6 晚旅行
8/10
Nice quite small hotel, friendly staff
真實旅客
6 晚商務旅行
6/10
The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
真實旅客
3 晚旅行
8/10
Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
真實旅客
1 晚旅行
8/10
This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
David
5 晚旅行
10/10
I recently spent a week in the city and found a home away from home. The staff was friendly and very helpful. The hotel is a perfect place to relax after a busy day. It is a great place to have dinner guest as the restaurant does a great job with both food and service. I will look forward to my next stay.
mike
9 晚商務旅行
10/10
This was my 5th stay since '11. The staff and location make this the best, secure stay in the city center. Tell 'em JD sent ya.
JD
8/10
I had a very comfortable stay at the Gorillas City Centre Hotel. Very convenient for my meetings, with nice food and friendly staff and atmosphere
Andrew
6/10
While the per night cost was good, for a three star I would have expected more in terms of comfort, cleanliness and engagement of the staff.
真實旅客
6/10
真實旅客
8/10
Great location and very comfortable
Good price good value
vanessa
10/10
Adriaan
10/10
真實旅客
8/10
Gorillas was fine-albeit a tad pricey. Decent rooms, good hot water and good breakfast in a fine location.