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Crystal Lodge Hotel

2.0 star property
Hotel in Thornton Heath

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Photo gallery for Crystal Lodge Hotel

Interior
Reception
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Double Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Fridge, microwave, coffee/tea maker
Crystal Lodge Hotel in Bensham Manor offers a tranquil retreat with a picturesque garden, barbecue grills, and coffee/tea in the lobby. Connect to WiFi or seek assistance from the helpful staff at the 24-hour front desk.

Reviews

5.6 out of 10

Popular amenities

  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Valet parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Barbecue grills

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is NT$2,169
NT$2,603 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Quadruple Room, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Quadruple Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe or closet
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Accessible, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Twin Room, Accessible, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe or closet
  • 8 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Triple Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe or closet
  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Single Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe or closet
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Single Room, Private Bathroom

Highlights

LED TV
Ceiling fan
Private bathroom
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe or closet
  • 7 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Private Bathroom

Family Quadruple Room, 2 Bedrooms, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Family Quadruple Room, 2 Bedrooms, Private Bathroom

Highlights

LED TV
Separate bedroom
Ceiling fan
Private bathroom
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
  • 10 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Private Bathroom

Highlights

Patio
LED TV
Ceiling fan
Private bathroom
Shower/tub combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

easyHotel London Croydon

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
6.2 out of 10, 1,006 reviews
The price is NT$1,471
NT$1,765 total
includes taxes & fees
Sep 21 - Sep 22
easyHotel London Croydon
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About the neighborhood

Map
49 Brigstock Road, Thornton Heath, England, CR7 7JH

What's nearby

  • Selhurst Park Stadium - 16 min walk - 1.4 km
  • Crystal Palace Park - 6 min drive - 3.6 km
  • Clapham Common - 13 min drive - 8.5 km
  • Big Ben - 24 min drive - 13.7 km
  • Buckingham Palace - 24 min drive - 14.1 km

Getting around

  • Gatwick Airport (LGW) - 56 min drive
  • Farnborough (FAB) - 56 min drive
  • Heathrow Airport (LHR) - 74 min drive
  • London City Airport (LCY) - 76 min drive
  • Croydon Thornton Heath Station - 3 min walk
  • Selhurst Station - 18 min walk
  • Croydon Norbury Station - 29 min walk

Restaurants

  • ‪Pawsons Arms - ‬11 min walk
  • ‪Railway Telegraph - ‬2 min walk
  • ‪Da Pizza Box - ‬1 min walk
  • ‪Yah-So - ‬11 min walk
  • ‪Tandoori Corner - ‬11 min walk

About this property

Crystal Lodge Hotel

At Crystal Lodge Hotel, you'll be within a 15-minute drive of Clapham Common. You'll have free perks like WiFi and self parking. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 1:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (GBP 10 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Be entertained

  • LED television

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Shared kitchen access

More

  • Daily housekeeping
  • In-room safe

Here's the breakdown, no surprises

Children & extra beds

  • Cribs/infant beds are available for GBP 20.0 per stay

Parking

  • Valet parking costs GBP 10 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath

Frequently asked questions

Does Crystal Lodge Hotel offer free cancellation for a full refund?

Yes, Crystal Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crystal Lodge Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Lodge Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crystal Lodge Hotel?

Check-in start time: 1 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Crystal Lodge Hotel and nearby?

Crystal Lodge Hotel has a garden.

What's the area around Crystal Lodge Hotel like?

Crystal Lodge Hotel is in Bensham Manor, a short 3-minute walk from Croydon Thornton Heath Station.

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Crystal Lodge Hotel Reviews

Reviews

5.6

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bathroom
Shower
Bed
Location
Breakfast
Budget

Reviews

8/10 Very good

The receptionist was very nice and kind to me.
Mavis, 1-night trip

6/10 Good

For a quick, one night stay, at the price, it was adequate.
Denepher, 1-night trip

4/10 Fair

The room I had booked was with a bathroom but the room I was given only had a sink and a shower with a shared bathroom down the hall. They ‘upgraded’ me to a room with more beds but still only had a shower and sink. Shower was really old and over all the room was grungy.
Lucy, 1-night trip

8/10 Very good

Good

Warm cosy relaxing stay
Sean, 1-night trip

2/10 Poor

U need to explain to person that they are sharing a bathroom with strangers the place was very smelly overall i can't imagine taking kids there i will never refuse or let anyone i know go there is not
sherry, 3-night trip

6/10 Good

Cosy welcoming but needs a clean

The welcome and customer care were excellent. Clean bedding but other cleaning jacking dirty shower and dusty room.
Catherine, 1-night trip

8/10 Very good

Crystal Lodge Hotel

Very good could use improvement but it is a great place to stay encouraged to visit there at least once or more
Miss A, 2-night trip

4/10 Fair

Very small Room, the bathroom is dirty and mouldy. The location was great for convenience.
Dianne, 1-night trip

10/10 Exceptional

Excellent 👍
Eliana, 1-night trip

10/10 Exceptional

The receptionist have great manners
zahraa, 1-night trip

6/10 Good

It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.
Tony, 1-night trip

8/10 Very good

Wonderful staff, the room was very warm and comfortable! Shared bathroom and kitchen were clean too! It felt like more like a large house than a hotel, which might be great for some. The staff had every possible amenity I required and I'm grateful for the extended stay despite my late check in. Just be aware that as it's close to the high street (not necessarily a bad thing), you might get the odd busy traffic noise near you. Good, decent place to sleep for the night for a decent price.
Ade, 1-night trip

10/10 Exceptional

Goid value

The gentleman at xheck in was very nice and so helpful Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs Good value would stay again
Melvin, 1-night trip

10/10 Exceptional

Nice and friendly staff. Our family room was all new beds so I could sleep well. I just feel bad for another customer. My children were so happy stay here so running around and making noise.
Nozomi, 8-night trip

2/10 Poor

Very dirty, poor condition. 2 of 4 guests opted to book other rooms upon seeing the room. Even the staff told us we shouldn’t have bothered with crystal lodge.
Max, 1-night trip

6/10 Good

Thank you Walid

We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting> However Walid made up for the lodges short comings with his warm welcome
tracey, 1-night trip

6/10 Good

smelt of smoke in the room but otherwise fine. Don't expect too much, good for one or two nights
Asma, 1-night trip

6/10 Good

Was nice enough, not overly fancy. Communal bathrooms for rooms which was a little awkward but fine. Rooms were clean but bathroom could be cleaner. Minimal contact with staff but we’re friendly enough when engaged.
Errin, 3-night trip

2/10 Poor

Awful

Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Marcia, 1-night trip

2/10 Poor

Awful

Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Marcia, 1-night trip

8/10 Very good

I like the location,in the room is comfortable Sure not comfortable with bath room outside and no lift
Violeta, 1-night trip

10/10 Exceptional

The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people. However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.
Awelewa Doris, 8-night trip

4/10 Fair

The staff were very helpful but the bed mattress really uncomfortable and the shared bathroom in need of decorating and modernising. The disappointment was the pictures advertising the property is very misleading I actually thought there was a garden area with seating in fact it was very overgrown and very uninviting. A lot of money paid for this budget hotel for 1 night.

2/10 Poor

Hotel worse than a refugee camp

Horrible place - nothing like it looked on-line and didn’t even bother staying for the second pre-paid night, it was such an ordeal! Felt like there were fleas in the bed and woke up with a rash - avoid at all costs if you value your health and sense of good judgement!
2-night trip

2/10 Poor

Diappointed.

Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.
Amechi, 6-night trip