We had an amazing stay at this hotel. The staff were welcoming and extremely friendly. They couldn’t do enough for us. This hotel was perfect for our 4 nights exploring the delights of Florence. Well positioned for all the major sights and close to so many restaurants and bars that we were spoiled for choice. Nice and close to the train station for transfers to the airport. It is walkable, but as it was very hot and humid, we did taxi to the train station when we left on travel home day. Hotel reception ordered this for us and the taxi was there in less than 5 minutes - perfect! Hotel room was well equipped, the bed comfortable and we had every bathroom amenity we possibly could’ve needed. We did ask for a fan for the room in addition to the A/C as it was very hot during our stay and we prefer a cool room when we sleep. Again, this was no problem and was with us very quickly and made the difference. The spa and pool area, although small was very welcome when we returned after our sightseeing. You do need to book a slot for this with reception, but it was a lovely bit of downtime you don’t often get in a city hotel. We had breakfast daily, which was lovely and set us up nicely for the day. Plenty of choice and tasty too. We did have cocktails and dinner at the restaurant which again, were great. We would thoroughly recommend this hotel and will certainly be returning there when we visit again.