Aesthetically this hotel was beautiful, clean, new and modern. The Starbucks coffee and bar in the lobby added convenience to our hotel stay in Chicago. The ceramic coffee mugs and glass cups in the room added a nice touch too. Some (but not all) of the towels were so soft and bedding smelled clean. Pillows are great for those who prefer a feather down feel. The pool was a little chilly but also clean, and our 4 kids loved it.
Room for improvement: our fan was not working in the bathroom. So it was quite humid in our room after we took showers. We asked for extra towels 3 times before they were finally delivered to our room. But they allowed us to have an extra hour for later check-out due to the inconvenience.
There was not a microwave in our room (that’s $20 extra if they bring it to you). But there was one in the lobby to use for free. At check-in they said breakfast was $11 plus tax per person. But maybe since we booked with hotels.com we ended up finding out that it was included in the price of our stay.
Overall it was a very nice hotel aesthetically, but functionality could be improved.
Alycia
Alycia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Linda
Linda,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Great hotel. Only issue that was disappointing was that we had 10 rooms reserved and they spread us across 5 floors. We assumed would at least be somewhat together.
Aaron
Aaron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Jennifer
Jennifer,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Jenny
Jenny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Abel
Abel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
the room was well equip, with all the upgrades, you can think of. very nice shower. only one think the chair for the desk was hard.
GARRETT
GARRETT,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Shanita
Shanita,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Trang
Trang,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Kenny
Kenny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
América
América,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Business Owners Retreat
All was good!
Wil
Wil,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 2 日
JOSIE
JOSIE,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
The check in and out were quick and easy. The room was clean and comfortable. The additional step of using the room key to use the elevator to upper floors added an extra safety element. I would stay there again.
Linda
Linda,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
Jamie
Jamie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 13 日
George
George,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Deja
Deja,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
Average hotel. Some of the front desk workers could have been more polite.