Does Amigo Rental offer free cancellation for a full refund?

Yes, Amigo Rental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Amigo Rental?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Amigo Rental?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Amigo Rental?

Yes, there's free self parking.

Is airport shuttle service offered by Amigo Rental?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Amigo Rental?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

What is there to do at Amigo Rental and nearby?

Amigo Rental has 2 outdoor pools and spa services, as well as a garden.

Are there restaurants at or near Amigo Rental?

Yes, Casa del Mar offers international cuisine.

Does Amigo Rental have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.

Does Amigo Rental have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Amigo Rental like?

Amigo Rental is located on the waterfront in Zona Hotelera, a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 17 minutes' walk from Iberostar Cancun Golf Course.

Amigo Rental, Cancun: Hotel Reviews, Rooms & Prices

2/10 Poor

Jan 6, 2024

No king bed as promised and all but one light worked

Wanda, 5-night trip

2/10 Poor

Aug 21, 2022

The guy never answered and never contacted me. He did not even come to the check in!!! Luckily there were other apartments from other owners available and the guy at the front desk was extremely helpful in getting in contact with them and setting me up with a room or we would have slept on te car since it was past midnight!!!!

Ronald, 3-night trip

10/10 Exceptional

Jul 15, 2024

Great location. Property outdated but not bad.

Yadira, 5-night trip

8/10 Very good

Aug 24, 2022

Sergio Enrique, 3-night trip

8/10 Very good

Jun 25, 2022

Wilebaldo, 2-night trip

10/10 Exceptional

Apr 22, 2022

Very family budget friendly

Overall this is a great cheap location. Second time staying here with kids 6,13,16 we are a familyof 5. The pool is good can get dirty at times but they do clean it every morning. The bus stops infront of the hotel on both sides of the road. You can take the R1 or the R2 red busses and they will take you to the hotel zone or to downtown. It really is a great location for a budget. The restaurant across the street next to the Oxo is great good food but they do take a while to get your food, but so worth it. And they close i think 11pm or midnight good alcohol good chill vibes and one of the only restaurants on that side. But by staying here we were able to do Xcaret and isla mujeres, the hotel doesnt offer airport shuttle but just book with happy shuttle it was like $60usd i believe. Have fun safe travels highly recommend staying here

Steve, 4-night trip

4/10 Fair

Apr 2, 2022

It was ok

Our First room had cockroaches. They moved us to another room after a brief conversation about it. No a huge deal just annoying. I did have to ask for them to clean the room but I think this was because we changed rooms . The food prices were extremely high in the restaurant and you didn't get much food. The beach has a lot of rocks and it is unsafe to swim with high waves. They charged me for a towel that I used to clean the salt spray off the cars windows so I could see and not die while driving. They told me I should have used something else. Nothing else was provided and I decided safety was more important than a towel. It was very quiet and the pool and beach area is nice.

Andrew, 7-night trip

6/10 Good

Mar 19, 2022

Horrible Experience

Communication was horrible! I received an email a few days before my trip saying I didn’t pay my deposit, which was definitely paid a month before. Owner wouldn’t respond to emails or answer phone calls. Once I arrived at the property (very late at night) I was told I could only pay for the rooms in cash! Who arrives in Mexico in the middle of the night with $1000 in cash?!?! After about an hour of back and forth, I was able to pay for one night and then had to spend the following day walking from ATM to ATM (they only allow you to withdraw small amounts per day) trying to take out enough cash to pay for the room. It was absolutely ridiculous. Also, the rooms don’t have WiFi as advertised. Very uncomfortable beds and bedding. Don’t waste your time with amigo rentals. Save yourself the hassle and stay at a reputable hotel.

Laura, 5-night trip

8/10 Very good

Dec 17, 2021

Rooms are nice. Restaurant food wasn’t anything to brag about. The views are great! Exterior of the hotel due for an upgrade

OSCAR, 5-night trip

2/10 Poor

Aug 16, 2021

David, 4-night trip

10/10 Exceptional

Nov 26, 2020

adrian, 7-night trip

4/10 Fair

Nov 4, 2020

Muy mal servicio, y faltó limpieza de diario en el cuarto, sin servicio de TV e internet. Y cuidado con las personas que se pintan el cabello por unas pequeñas manchas querían quitarme mi depósito. Cómo mexicsnos que somos nos descriminan muy notorio.

Georgina, 7-night trip

2/10 Poor

Oct 17, 2020

Disappointing.

We did not get the room that we paid for. Then, they wouldn’t accept credit cards. Fortunately, I had enough cash with me to pay for 3 nights stay. Not sure we’ll stay there again.

Fidencio, 3-night trip

6/10 Good

Feb 23, 2020

The views were fantastic. The desk clerks were very helpful. The location was relatively quiet. There is one major problem. Once you get to check in, they bring in a person who immediately tries to sell you one of their packages. Even after you tell them you are already booked online. Very pushy. The trip we booked with them was awful. The Chichen Itza package. We went to the Suytun Cenote 1st. We were there for 3 hours. This where we had lunch. It was ok. Buffet. We had to drag our wet clothes around that whole time.Then to Valladolid for 20 minutes. Needed more time there. Then we finally got to Chichen Itza. In the hottest part of the day. Not comfortable at all. By the time we got dropped off it was a 14 hour day and the wet clothes stunk.

6-night trip

6/10 Good

Jan 13, 2020

Cancun Plaza good; Bsea/Amigo not so good

The property is nice, but the room was not. The photos shown are not necessarily what you will get, certainly not what we got. We booked a unit with 1 king and 2 double beds, bu got a unit with one twin with a trundle underneath and 2 doubles. All beds had very thin mattresses that were not comfortable at all. The twin also was the "couch" for the room. The only other furniture was a table with chairs. Our unit had a loft for the double beds, and the stairs going up had a wobbly railing that was also very short. Dangerous for anyone, but especially for kids, as there were no balusters and plenty of space for one to fall. The room was cleaned twice in an entire week. The bathroom vent was so caked with dirt and lint that there was no air movement, and it never got dry after we showered the first time for the whole week. There was no drying line for wet swimwear. We booked a kitchenette expecting to cook some of our meals, but there was no pot to boil water, and the one frying pan was so warped it was nearly impossible to cook anything on it. The pizza in the restaurant was good. Everyone at the place was nice. The beach here is great, not crowded and a break keeps the surf down one one end for those who don't like big waves. The pool is also very nice, and the breakdown division of the deep and kid pools is very convenient for families with swimmers at different levels. If the room itself had been nicer and cleaned more often, I would think about returning.

7-night trip

2/10 Poor

Jan 4, 2020

Ezequiel, 4-night trip

4/10 Fair

Dec 8, 2019

This picture is of the only penthouse that they have. Our room was no where near this. water clogged in our bathroom, did not get warm water for showers. apparently they use boiler to heat the water and start boiler only for some time. I also took a long time to get hot (just warm) water to the shower. the water pressure in the shower was extremely low. no one came t fix it either despite asking. The property is really very old and i guess suffers from old plumbing. The property is actually cancun plaza. amigo rental is a third party, to get any changes , i had to connect with amigo rentals . Amigo rentals was very unresponsive and has no bias for customers. There was also a lizard in our room. Not recommended.

4-night trip

4/10 Fair

Dec 1, 2019

7-night trip

10/10 Exceptional

Sep 14, 2019

9-night trip

2/10 Poor

Sep 8, 2019

这是史上住过的最糟糕的一次酒店，性价特别低。首先别说名字和expedia不一样，而且第二天游泳池停掉，第三天竟然一早断电，但是酒店竟然不同意我们免费退房，我打电话给expedie，客服打电话给酒店协商，但是酒店经理不同意退房钱，只同意退定金。另外打扫，说是第三天给我们免费打扫，拖到第四天才给我打扫，而且所谓的打扫只是给我们换了床套而已，满个房间都是沙子。服务态度非常差，expedia的客服反而还未了协商失败而给我道歉，而酒店、从来没有一句道歉。怪我自己倒霉吧！大家要看清楚别再住这个黑店了

4-night trip

8/10 Very good

Jul 14, 2019

Je n'ai pas aimé le manque d'article dans la cuisine. Cafetière défectueuse et rien pour nettoyer la vaisselle. J'ai aimé le confort de la chambre et la gentillesse des gens à l'accueil.

3-night trip

6/10 Good

Jun 25, 2019

4-night trip

2/10 Poor

Jun 15, 2019

El trato al turista nacional es NEFASTO, me trataron muy mal en el check in y en la alberca sufrí de discriminación por parte de un empleado de mantenimiento. Por supuesto que a Nadie que aprecie le recomendaría pararse por ahí

4-night trip

10/10 Exceptional

Apr 28, 2019

El lugar es agradable tiene su cocina fue excelente ya que se prepara comida o calientas tus alimentos. Lo único malo es que hicieron el aseo nada más un día de los seis que estuvimos y papel del baño nos querían darnos un par de rollos pero al último nos dieron otros dos

Susano, 6-night trip

8/10 Very good

Apr 23, 2019

This particular condo is on the fifth floor of Cancun Plaza condominium with great view on the pool and the ocean. Pool is big and very kids friendly. Beach is two minutes walk downstairs from the pool. Restaurant serves basic food that can be better. I recommend renting a car and driving around Cancun and riviera Maya. Taxi and private transportation are too expensive and cumbersome to use. Parking in Cancun Plaza condo seems limited but we have had a parking space for our car every day.

8-night trip

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Does Amigo Rental offer free cancellation for a full refund?

Is there a pool at Amigo Rental?

Are pets allowed at Amigo Rental?

Is parking offered on site at Amigo Rental?

Is airport shuttle service offered by Amigo Rental?

What are the check-in and check-out times at Amigo Rental?

What is there to do at Amigo Rental and nearby?

Are there restaurants at or near Amigo Rental?

Does Amigo Rental have a kitchen or kitchenette?

Does Amigo Rental have any outdoor private spaces?