Overall speaking, the hotel is clean, well maintained and cozy. The staff in breakfast area are very nice and polite. The only unhappy experience was when checking in, one of the front desk female staff was rather rude and unfriendly. She demanded me to present my credit card by yelling loudly ‘card, card, card’. When she was asked about the breakfast time, she just said ‘look at the sticker on the key card’ with an arrogant expression. She was indeed in bad mood even I thanked her and greeted her good day, she had no response.