Lamps in room were broken, stains on couch. There was hair in the bed and bathroom wasn’t properly cleaned. Headboard on bed was damaged and so was wall. Chairs in breakfast area were damaged.
Jose
Jose,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 25 日
Gloria
Gloria,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Kimberly
Kimberly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Luis F
Luis F,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 4 日
Ehhhh…..Uncertain
My husband and I decided to honeymoon here considering the LakeView room and the proximity to the The Harbor. The view of the lake was not that great. The noise level of other guests and children running down the hallway slamming the room doors with a couple of visits from law enforcement to rooms on our floor made the stay uncomfortable. There wasn’t a refrigerator in the room as mentioned on the listing. Once addressed with the front desk, we were told a work order was being submitted and there would be one in the room the following morning. We checked out 2 days later without a refrigerator. Although the hotel manager was nice and offered points to our reward’s account for the inconvenience, I’m uncertain we would book again.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Gary
Gary,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Trini
Trini,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 22 日
Fredrik
Fredrik,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
AUSTIN
AUSTIN,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 19 日
Brenda
Brenda,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Alexis
Alexis,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
I’ve stayed at Holiday Inn Express many times always pleased. This stay is was not as pleasant
Room smelled very musty. Found dirty shirt under air conditioning in room.
Pool was unusable
Patricia
Patricia,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
Poor Quality Control
Room decor was nice. However, the bathroom smelled like a sewer gas backing up. We were also put in the room right next door (same side) as conference room, which was loud and disturbing. When we arrived the property was not busy or overcrowded so I believe they could have put my husband and I in a better room or at least more peaceful. Also, our TV had a line across the picture which hindered the view and experience.
Lastly, IHG has the best hot cinnamons rolls but this location served them cold out of the fridge. Most other food such as eggs were cold. Coffee containers were empty. The food was not presented well or appetizing. Even the bananas looked old. One of the booths seating had a large (5” inch) rio on the upholstery. It was unsightly and not inviting area.
All around bad experience at IHG
Lorri
Lorri,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Daricka
Daricka,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Jyh-Mei
Jyh-Mei,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 3 日
Joseph
Joseph,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
It was great besides they would t accept a gift card and the people upstairs were stomping around like giants all night. The breakfast was delicious.
Amanda
Amanda,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 22 日
Absolutely not acceptable
The pool was broken, one of the elevators was broken, the AC didn’t really work, hotel was dirty and out dated. No drain for the tub. This as one of the worst hotels I have ever stayed at. 😕
Samantha
Samantha,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Diane
Diane,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 21 日
Nguyen
Nguyen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 21 日
Marlen
Marlen,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 19 日
Jason
Jason,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Was given Room 420, AC did not work. Then I was put into room 401 and it was not a suite. Finally was able to get comfortable in room 414 after about 45 minutes.
Hotel is not worth $200 a night. There is nothing luxury about this place.
Sunny
Sunny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
We had a great stay. Would stay again. Nice clean rooms. Very good breakfast. Perfect location, half way between my daughters.