The staff here are really nice and helpful. The place is comfortable and well located on the road but still quiet for a decent night sleep. The place is looking a bit run down, housekeeping do a great job (clean bed, surfaces, bathroom, towels) but it could do with a deep clean (stains on walls, clean the carpets etc) but its a very reasonable price
Alison
Alison,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Great room , excellent stuff , delicious breakfast, beautiful place to stop.
Ilona
Ilona,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
No problems very efficient handling
M
M,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
C
Harish
Harish,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Good base for visiting the east coast.
The hotel is well situated for visiting Whitby and Saltburn, pleasant bar and dining area. The food was excellent a d reasonable price as well. Well worth a visit and we shall certainly be calling again.
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Elaine
Elaine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Jane
Jane,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Very friendly welcome - an excellent place to stay and restaurant was great too.
R P
R P,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
First time at Cross Keys; room was perfect. Food was lovely & staff so friendly. Manager Ben helped us book another stay & was really helpful. Outside the building very neat & quiet.
Anne marie
Anne marie,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
The Cross Keys was just what we needed when we were visiting relatives. Staff were very friendly, room and beds very comfortable and the breakfasts were excellent.
Hilary
Hilary,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Made very welcome
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 30 日
We liked everything.
Ralph
Ralph,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Easy check in, nice room
A
A,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 25 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
It’s not the ‘mmmlll
It was ok - your on the main road if you have roadside view. Not ideal for a comfortable stay! Staff were ok but Anthony has 5 stars from me!
Mark
Mark,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Nathan
Nathan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Hotel stay
Hotel was very nice & staff were helpful
food was good only thing I would say was that drinks were overpriced whether it was alcoholic/non-alcoholic
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Beautiful place!! The grounds are well maintained and peaceful
Shannon
Shannon,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
carole
carole,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Jones
Elaine
Elaine,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 28 日
Disappointing
Very spacious room but unfortunately VERY small radiator to heat the room was not sufficient at all!
Very few plug sockets.
Room was in very poor condition, thread bare carpets and dirty walls, cracks in ceilings, taps didn’t have covers on them!
There was enough teabags and coffee bags for 4cups but sugar and milk for just 1 cup! Very poor show and real minimum effort!
Shower was THE WORST I have experienced and I travel a lot. It’s generous of me to say it was a dribble!
Difficult nights sleep because the hall lights were left on l night and there are big cracks around the door which lit up my room like a Christmas tree!
If you’re not putting basic things in the room nor keeping the room to a basic standard to save money then maybe save money with automatic lights?!
Loud banging doors all night and early morning as no soft closures on the doors.
Food was very basic so i personally thought was over priced and there was no choice for any healthy meal!
How this hotel has the rating it does which at the time of posting this was 9+ I am at a loss! I will say I really should have checked the reviews!
Definitely would not recommend and would not stay here again. I could have complained yes but now looking at the reviews I can see plenty of people have so they’re aware of all the faults.
I will say a plus though, they have a decent hair dryer…..
Sarah
Sarah,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 18 日
Mark
Mark,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 12 日
Average hotel
Warm friendly welcome and overall good service from the staff. However remember to bring some ear plugs as the hotel is situated on a main road.
The biggest let down is the shower lacks any decent water pressure. I have had better showers at campsites then at this hotel. Also, there was dirt falling from the ceiling in bathroom, which appeared to be coming from the fan, which shows how often they get cleaned / serviced.
Overall an average hotel which could do with some investment.