我是否可以免費取消塔哥圖盧姆 G 飯店的預訂並收到全額退款？

可以，塔哥圖盧姆 G 飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

塔哥圖盧姆 G 飯店是否有游泳池？

是的，住宿提供室外游泳池。

塔哥圖盧姆 G 飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

塔哥圖盧姆 G 飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

塔哥圖盧姆 G 飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：23:00。退房時間為 12:00。

塔哥圖盧姆 G 飯店和附近有什麼好看好玩的？

您可以好好享受住宿內提供的活動，例如划皮艇和沙灘瑜珈。住宿還有提供其他娛樂活動，例如瑜珈。去附設的 Spa 放鬆一下，或者到室外泳池游上幾圈。塔哥圖盧姆 G 飯店也有私人海灘、私人游泳池和三溫暖，以及蒸氣室和花園。

塔哥圖盧姆 G 飯店內部或附近是否有餐廳？

是的，Tago Restaurant提供國際料理。

塔哥圖盧姆 G 飯店有戶外私人空間嗎？

是，每間客房都有私人游泳池和附家具的陽台。

塔哥圖盧姆 G 飯店附近的環境怎麼樣？

塔哥圖盧姆 G 飯店位於飯店區的圖盧姆海灘，走路只要 20 分鐘可以到迎向光明雕塑，另外走路 20 分鐘還會到斯菲爾異客現代美術館。

塔哥圖盧姆 G 飯店住宿資訊、相片和旅客評語

Q: 塔哥圖盧姆 G 飯店是否有游泳池？

是的，住宿提供室外游泳池。

Q: 塔哥圖盧姆 G 飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 塔哥圖盧姆 G 飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 塔哥圖盧姆 G 飯店附近的環境怎麼樣？

塔哥圖盧姆 G 飯店 位於飯店區的圖盧姆海灘，走路只要 20 分鐘可以到迎向光明雕塑，另外走路 20 分鐘還會到斯菲爾異客現代美術館。

10/10 好極了

2025 年 11 月 15 日

The staff were extremely friendly. Especially grateful for Emmanuel who was a major help throughout our stay.

Ashwin，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 11 月 12 日

Habitación amplia. Tuvimos un problema con AC, sin embargo lo resolvieron cambiándonos amablemente de habitación. Limpieza dentro de habitación muy buena, sin embargo en balcones y alberca con algunas fallas. Personal muy amable, poco capacitado.

ROCIO，6 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 11 月 10 日

Staff were great, our family of 3 had a great time. Really relaxing. the rooms are awesome. A good friend of mine said it best: "Cancun is just another US state" - its a shame that Tulum in general is so expensive. To come from Sydney and find that food and drink is basically the same price as back home is a bit disappointing. If we go to Mexico again it will have to be a not so touristy part.

Lee，8 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 18 日

The hotel was fairly nice but the surroundings and smell from the beach was awful. The beach looked horrific because of the sludge and seamoss, which I assumed created the awful smell. There should be clear notifications posted on the hotel site regarding the beach area so that travelers are aware to ensure the stay is accommodating for them. You definitely could not enjoy the beach or the view

Gail，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 16 日

Great staff and accommodations.

Nkosi Kulumumba，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 13 日

Super nice property, staff was very friendly! Would definitely stay again! Note that the area on the beach strip is very expensive dinning and limited transportation options that don’t break the bank! Bike rentals are you best option but even on the beach front road you have to pay to park your bike for dinner.

Olivia，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 9 日

Love the Location and the proximity to the beach. I had ocean front room. The bar at the front of the hotel needs some type of ventilations. It gets hot while sitting enjoying a drink.

Eli，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 8 日

Carlos，7 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 6 日

4 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 3 日

Well… I was there 2 weeks and The staff A+. Helpful and sweet. The bed A+ in comfort D- sheets. Sweating all night, but that is partly due to them shutting the ac off in the middle of the night. You can turn it back on but that means I woke up every night after 3:30 literally soaked, wet bed sheets and all to turn it back on. So 💩 sleep. The beach was piled with seaweed, I could have gotten over that if maybe the pool had more privacy. At 1st glance you will be impressed but upon examination it was semi- dilapidated. Stains on the white curtains, buckling patio boards. Etc. which again I could have overlooked if not for the ac and lack of warm water. Daily cold showers really blow. The water was not even on when I 1 st arrived, that took a few hours and by then I missed the activity I was going to. Messed up my whole 1 st day. 🚕 are starting at 35 usd just to go anywhere at all. So rent a car or ya… oh and food takes forever and is mostly mid for the price but I only tried a couple things. Oh and this is petty but a man definitely designed this space. No bidet, no removable shower head and 💩 lighting for vanity. So ya in all, I feel catfished. This is not whatever stars it claims. I feel bad telling the truth bc staff was so nice but ya. For like 120 less a night I would have been like ok ya.

So the electricity went out a few times, and or they were turning off the power nightly to turn off ac which I guess turned fridge off idk but my food was rotten after a few days.

The place was cleaned well yes absolutely, when they cleaned it. They kept knocking too early then never coming back.

Andrea，14 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 28 日

Great service from VERY FRIENDLY staff. Cleaning was ok, but not exceptional. Overall nice stay

Steen，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 27 日

El diseño arquitectónico del hotel es muy agradable. En particular, las habitaciones son placenteras, armónicas, espaciosas y bien logradas. Disfrute mucho la privacidad de la alberca privada y sus vistas. La atención del personal es cuidadosa y muy amable.

Luis Espinosa，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 23 日

Todo cool

Ezra，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 21 日

La habitaciones está

alfonso，5 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 17 日

Great Experience

Great service and hotel

3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 13 日

I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.

Gabriela，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 6 日

The property itself was great. Right on the beach, the room had a private pool. It was a perfect getaway spot if you are looking to be a $20-30 ride away from the big parties. The staff was readily available to help via WhatsApp. The rest of this list is not really the fault of the hotel but something travelers should be aware of: -May through September is peak sargassum (type of seaweed) season so the beach and water are not really accessible. -The constant reminder to tip and “tip is not included” was a bit annoying. It didn’t change my standard 20% tips but the frequency was annoying -The hotel advertises as “LGBTQ+ friendly.” I’ll say they are “admitting” but not “friendly.” The little jokes and laughs each time an attendant would walk by or after taking an order was a bit childish. Granted, I wasn’t expecting PV- or MC-level friendliness in Tulum but this was unwelcome. All that being said: hotel gets a 5; service 4; Tulum as an LGBT+ welcoming place gets a 2.

Frank，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 1 日

Staff

Ivan，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 28 日

The property was excellent. The rooms were gorgeous and well serviced throughout our stay. The staff went above and beyond to make us feel welcomed. The 4 starts is purely for the fact that like everywhere in Tulum & southern Yucatán peninsula the sargassum seaweed was awful and made it impossible to swim in the ocean and smelled gross. No fault of the facility. One lady said it’s the worst she’s seen it in 12 years. But the area was very slow as well which pro- we felt like royalty but definitely was not super ideal. Not really close to anything other than a couple of restaurants. No shopping. The food at the hotel was TOP TIER. amazing. The octopus chips app thing was incredible. Also the most comfortable hotel bed & pillows I’ve ever experienced

Abigail，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 27 日

Fantastic hotel

This was the best hotel experience I’ve had. We stayed a few months ago, but it didn’t save my review I guess. The staff are amazing, literally 12/10 service. The location is fantastic, with a very nice beach and great food/drink options.

Andrew，5 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 6 月 22 日

We liked the room it was spacious with a comfortable bed. The bathroom had a large walk in shower which was great. We did not like that the staff were more concerned about what tip you would give even for just putting a drink in front of you on the bar. Even for the free breakfast we were presented with a zero bill and prompted to give a tip. I found this most bizarre. The seaweed on the beach made it very smelly not the hotel’s fault but there were no attempts to clear it in the 4 days we were there. The beach bar/club was very shabby. Really just a hut with old wooden tables and chairs. The outdoor pool although it looked a decent size in the advertising was really small!! Quite a disappointing experience. We did like Tulum town good restaurants and bars a reasonable prices. The hotel bar was expensive.

Andrew，4 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 13 日

Hassan，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 3 日

Mahalia Lee，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 27 日

Sergio，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 15 日

Raymond，5 晚旅行

Expedia 真實旅客評語

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