We were located on first floor and we were constantly woken up by the room above, we could hear every step and what seemed to be running and doors slamming until about 3-4am. Front desk was notified and they did attempt to call the other room but the noise never stopped. Ultimately our request to change rooms was denied at any point during our stay. The overall hotel was not bad for the rate, rooms were pleasant and clean. Our neighbors also complained about the noises all night. Not sure if it’s the hotel infrastructure or the guests above but we ended up purchasing earplugs for the remainder. Location is good.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月17日
Needs a good cleaning.
Its not every hotel that I feel the need to lift the mattresses to check for bed bugs but this one I did. The room smelled clean but was not very clean. There were a couple places where something has been splattered on the walls, things were dusty and we found a gum drop and two fake nails on the carpet. The thermastat was definetly off as we had it set to 64 and could have gone lower because we were still warm (I like to keep my house at 70-72). The staff was friendly though and although the parking lot didnt appear to be plowed the whole weekend, they did shovel a path by our car and I think blew the snow off which I thought was sweet.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月16日
The only non-positive thing was continental breakfast, the food tasted like plastic, the eggs, sausages, etc not good at all. Other than that it was an awesome stay
saira
saira,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月10日
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Rebecca
Rebecca,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月18日
Room was clean and what you would expect at this price point. The breakfast was very nice and the food was good and plentiful.
Cheryl
Cheryl,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月10日
andy
andy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Aimee
Aimee,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Erin
Erin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月17日
Rachel
Rachel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Mamadee
Mamadee,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Okay for one night
Very thin walls. Coupd hear everything in the hallway as well.
But bed was comfortable and shower pressure was great.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Cole
Cole,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Augusto
Augusto,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
NOT BAD
Roy R
Roy R,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
kurtis
kurtis,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Breakfast bar was clean. Room was clean
Linda
Linda,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
The room hasn’t had a full deep clean in awhile there’s so much built up dust around the baseboards and behind the night stands I was scared to fall asleep knowing that spiders leave there won’t stay there again. It’s not that hard to move a piece of furniture and clean behind it and also the fridge was also dirty
Yvonne
Yvonne,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月29日
David
David,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月22日
Booked the stay on Expedia. Front desk acknowledged Expedia booking. Next day turned in keys and asked for receipt showing zero balance. Clerk said nothing owed, get a receipt from Expedia. Checked my credit card later and discovered they knowingly double-billed me! Called the front desk and asked for a refund from Best Western and got the run-around, twice. Same thing happened at another Best Western in OH. Won't use Best Western again. Watch Out!