Hotel is perfect but reception staff was not helpful when I was cheated by money exchange shop next to the hotel.
I was cheated and lost IDR 850000. by money exchange shop ( located on the right hand side of the hotel exit path, 100 meter opposite to the road ). The guy in money exchange shop used magic hand to took back part of the the money. After argument the guy admitted but I got back only IDR 50000.
Admitted but not returned all the money to customer. strange
mentality.
When I asked hotel reception for advice the staff in the reception just say nothing. He should at least told me the phone number to report to police.
If the reception staff could provide advice to guest it would be perfect.
Shu Ken
Hotels.com 真實旅客評語
8/10 非常好
2016 年 2 月 23 日
Good to stay!
All the staffs, especially Ms. Meyka are very nice to visitors, helpful, greeting with smiling, perhaps they are really well trained. We had checked-in Astagina several times, room-rate is reasonable, services provided more than standard.
Dragon
Hotels.com 真實旅客評語
8/10 非常好
2015 年 11 月 9 日
Hsiao fang
Hotels.com 真實旅客評語
10/10 好極了
2015 年 7 月 28 日
The best villa ever, should have stayed longer
We had very good experience with the hotel.Stuff were very friendly and helpful. They free upgraded our room and let us check in early for free. Free buffet breakfast came with the room was also great even better than paid breakfast of other villas. 我們班機到達巴里島很早,吃完早餐到飯店也不過10點,飯店櫃檯小姐<meka>人非常好,告知我們若是提早打掃結束要讓我們提早入主,介紹我們先去游泳休息放鬆,主動幫忙我們很多事情,果真12點一到準時讓我們提早入住並且升等了我們住的villa,villa內很舒適,設計很棒,所有人員都很親切,隨時笑容滿面,早餐雖是吃到飽種類還好,但是品質不錯,比我們之後住的villa 的付費早餐還好吃,整體來說很推薦這間飯店。
L’hôtel est situé au fond d’une allée.
De premier abord le lieux a l’air sympathique.
Cependant :
La piscine est enclavé au milieu des bâtiments, la musique est trop forte et cela résonne pas mal.
Le petit déjeuner est assez pauvre et répétitif.
Le buffet barbecue australien est cher pour le peu de choix qu’il y a. Les crevettes n’étaient pas fraîches et complètement molles.
La chambre est confortable même si la salle de bain mériterait un coup de frais.
Un bon trois étoiles mais certainement pas un quatre.
Kevin
Kevin,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Vi havde 3 overnatninger i en af villaerne til 4 personer.
Vi oplevede Astagina Resort og Spa som en rigtig god base, med et lækkert pool område og med mulighed for massage.
Personalet er virkelig søde og hjælpesomme.
Restauranten og morgenmaden var vi ikke imponerede over.
Thomas
Thomas,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 16 日
I loved the property, the staff were wonderful... The party people in the pool at happy hour, another story. We had kids here, but it is probably not the best place for family of middle age kids.
Cassandra Marie Juliana
Cassandra Marie Juliana,8 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 7 日
I got mostly what I expected
The service was great, property was beautiful if you didnt look toooo closely, beds were comfortable, pool was a little dirty.
Aileen
Aileen,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Loved the place. Great pool area, the kids had a great pool as well. Staff very friendly. Rooms in great condition for being over 10yrs old. Room service great as well. far enough from the main drag to be quiet
Andrew Leonard
Andrew Leonard,11 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
David
David,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Belinda Nicole
Belinda Nicole,10 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 25 日
Rachel Jane
Rachel Jane,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 4 日
Ils ont été pro actif lorsque j'ai mentionné que le ventilateur du balcon ne fonctionnait pas,le personnel l'a changé le lendemain matin. Merci