Incident Details
At 10:59 a.m. (one minute before checkout), staff members banged on my door, disregarding basic courtesy. Their abrupt entrance was startling and rude. I was already preparing to leave.
Unprofessional Response
When I expressed frustration, staff became defensive and argumentative, escalating the situation.
Front Desk Response
Reporting this to the front desk, I was told it's policy. However, rudeness is never policy.