The staff at the restaurant were very nice, helpful and friendly.
Beautiful hotel by the beach. Rooms are nice and clean.
The front desk clerk rude and unfriendly.
The cat had a better personality than her.
Rigel is her name! She needs to be retrained.
Liked Gabriel and Vilma by the restaurant/bar.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Trevor
Trevor,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Beautiful rooms and ocean view. Close to everything. Good food.
michele
michele,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
I don't think I've ever left a bad review for anything before but I think there are some things that people should be warned about.
First, the good: the location is beautiful and the restaurant was excellent. An argument could be made that that's enough to warrant a stay here.
Next, the OK: the state of our room was pretty shabby. The loveseat was broken, a toilet was consistently running, the refrigerator and kitchenware was kind of gross. The roofs are literally just palm leaves so you can hear everything happening around you - I could clearly hear a couple's argument in the casita next door and their phone's alarm going off repeated the next morning. We aren't too picky so we would have been happy to look past all of this. However....
There were some truly bad things about this stay: First, the door to our casita (#32) didn't lock. Or rather, the lock engaged but didn't stay engaged when you tried to open it. I don't know if this is the case for all the doors or just ours. As a result, some drunk people broke into our casita at night while we were in bed thinking it was there's. It could have been much worse that confused drunk people breaking in. And second, the pool was dirty/cloudy. I hoped it was just from sandy people coming in from the beach. But the kids spent hours in the our pool both days of our stay and all 3 kids in our group came away with horrible ear infections. Our daughter is three days into antibiotics and no improvement yet. Same with the others.
Keely
Keely,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
.
Santo
Santo,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 16 日
Beautiful place, just in need of a couple tweaks
Overall, this is a great resort in an amazing location. There are however, some things that made it a 4 star stay rather than 5. First, they put us directly next to the kitchen and loud restaurant music, despite their low occupancy and they refused to move us until the following day. As a result, my baby had trouble sleeping, and thus so did I. Second, the swimming pool is beautiful and large; but the surface is so rough that it will cut up your feet if you're not careful. My kids swam with water shoes to avoid cuts. Third, the restaurant is over priced and service is mediocre. The servers stand around instead of proactively picking up all the leftover beer bottles and towels surrounding the pool. Finally, I found it off-putting that the resort charges extra for their beach chairs and umbrellas. That's typically included with the cost of a hotel. We ended up buying a surf lesson from a shop down the beach that was less expensive and included chairs & umbrellas all day.
On a more positive note, the location cannot be beat. I love that it's a smaller property instead of a giant hotel. The grounds are beautiful. Gabriel was the most helpful and friendly employee- gave us a lot of great recommendations. We would return again.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Just a wonderful place and great service.
Christopher
Christopher,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Paris M
Paris M,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Miguel
Miguel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Miguel
Miguel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Nice and friendly staff. Clean. Great location by the beach.
Carl
Carl,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 12 日
Micheala
Micheala,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Very nice an clean rooms
Staff was very nice and helpful
veronica
veronica,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Solid value, incredible location
Nice hotel with a great pool and hot tubs right on the beach. Cerritos is pretty small and spread out so being right in the action is what you want. Relaxing, good food and drinks.
steve
steve,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
Amazing staff, our experience was over the top!
Thanks for the nice stay!
Irasema
Irasema,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Elizabeth
Elizabeth,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Un lugar tranquilo y bonito
Karen
Karen,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
The property is wonderful, clean, gorgeous pool, nice restaurant on the ocean and good food. We’ll definitely return.
Sandra
Sandra,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
James
James,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 6 日
Christine
Christine,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Vale la pena excelente
Josefina
Josefina,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 3 日
The casa was starting to show ware. The door wouldnt lock the cupboards were hanging off hinges. For $500 a night we expected better.