No había agua en la habitación y nos cambiaron a otra con cama muy pequeña había pedido king size
MARIO
1 晚家庭旅遊
10/10
Es un lugar muy relajante y es un lugar ecológico muy linda donde un puede descansar y relajarse del ruido 🔕
Maria ileny
1 晚浪漫之旅
8/10
Ana
1 晚旅行
2/10
This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
R Lalit
3 晚旅行
10/10
Todo estaba perfecto, solo que se mira todo para adentro, no hay privacidad
Ana
2 晚浪漫之旅
6/10
Musique trop forte juste en bas de notre chambre d'hôtel. On aurait pu nous avertir, nous avions hâte d'aller nous reposer ailleurs...
Catherine
8/10
Es un lugar muy ameno.
El servicio de desayuno (los paquetes) y el de comida (Kukulcán roll y tacos de camarón) muy ricos!!
Manuel
2 晚旅行
8/10
Buena atencion, servicio rapido en recepcion y restaurante. Comodo y seguro
JOSE LUIS ACOSTA
2 晚旅行
8/10
Bom hotel, mas um pouco caro para o que oferece.
Nosso quarto dava de frente para a piscina, mas as plantas do canteiro da varanda estão tao altas que nao tem vista alguma. Frustrante.
Chegamos um pouco antes do horário do check-in, mesmo assim só liberaram o quarto 20 minutos após as 15h.
A rua do hotel é um pouco insegura.
Marco
1 晚旅行
10/10
El hotel me pareció increíble, tranquilo, sus áreas verdes bien cuidadas y la zona de alberca limpia. El check in fue super rápido y la habitación me resulto super acogedora. El personal muy amable y dispuesto a atender dudas y dar apoyo si uno requiere de alguna sugerencia. Muy buen hospedaje.
Damian
2 晚浪漫之旅
10/10
Sruthi
4 晚旅行
4/10
Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs!
Henry
1 晚旅行
4/10
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
Brittany
5 晚浪漫之旅
6/10
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
Svetlana
4 晚旅行
10/10
Jessica
2 晚旅行
10/10
Walking distance to Tulum Centro.
7 eleven, very cute cafe and many dining nearby.
Very friendly receptionist.
Marika
4 晚浪漫之旅
8/10
Aditya
6 晚浪漫之旅
8/10
Tienen pocas opciones para comer, los paquetes de desayuno son caros, es mejor búscar opciones fuera.
Las opciones individuales son muy básicas, no hay una correlación entre calidad y precio
Obdulia
3 晚旅行
10/10
Sergio Alejandro
2 晚旅行
4/10
The fridge was unplugged when i got in the room, the key to unlock thr door was sticking. The drapes are hung with actual zip ties. There is no tv in the rooms, the "hot tub" is flithy and outside the door to the room where anyone can walk by. The pillows have weird black spots on them. The sheets are not clean, or something is stuck on, like glue had been dumped. There is the most annoying wicker headboard full of dust and cobwebs, and is annoyingly loud if you move the slightly bit.do not recommend.
Michelle
1 晚家庭旅遊
8/10
Staff very friendly. Place very clean. Quiet and relaxing atmosphere.
Restaurants have great food.