It is quite strange for a hotel check in at restaurant and there is no basic equipments like water kettle and air conditioner . It is just purlely a room above a restaurant definitely not worth for a 4 star hotel rating.
The cleaning service is horrible, the cleaning lady keep knocking your door at 9:00am and ask me to leave the room for her cleaning work in 10mins. I aksed them to com back later and she siad no cleaning will be offered if we don't let her clean up the room now. It is strange that the cleaning time on first date was 12:30 pm but the next date must be 9:00am.
Please do not expect it is a hotel.
真實旅客
3 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年6月4日
Nice view, great location and the restaurant is also good
Execeptional service: I admit we arrived late at 22:00 from Stuttgart and this is not an international hotel chain. Aware that the reception is at the restaurant wing. The waiter passed the key to me and said you re very late. I assume this was my fault and just said sorry. Given its cottage nature, just gave a pass. So, I parked the car in the garage and offloaded my stuff- we have 3 luggages. And the waiter apparently ready to dash home was reparing his bike. I asked if the gentlemen can help my lady friend to move the luggages as the garage is small and fully parked, so it was difficult to move things not to mention you have to bring your luggages by stairs.
I asked politely if they could help. The answer is awesome, perhaps typical in welfare state like Germany which I totally agree in principle. They replied, " I'm not your bellboy. This is not included." This is a fair comment. I fully agreed if I can say to the same when my delegated work back home is not in my job description. My humble suggestion for the owner or perhaps the waiters are the owners- include helping out guests whenever appropriate or duties as assigned by supervised in your staff job description. I'm ok with that given the price is fair, albeit heat was not on and no wifi password was given (supposed to be included).
Wai Hang
Hotels.com 真實旅客評語
8/10 非常好
2015年12月10日
Simple but nice
The room is nice and cozy, however, the room is pretty cold even we turned a heater on. This hotel combined with an Italian restaurant, so the restaurant is at the first floor, and the reception is also inside of the restaurant. No breakfast available, but there is a bakery close by.
Eine wunderbare Suit, mit vielen Möglichkeiten. Leider war uns das Bett etwas zu weich. Aber wir wurden sehr herzlich aufgenommenen und jeder Wunsch erfüllt.
Wir kommen gerne wieder.
Tatjana
Tatjana,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年6月1日
Gudrun
Gudrun,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年5月26日
Klaus
Klaus,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年5月22日
Freundliches Personal, saubere Unterkunft, schöne Aussicht
Leider sehr enge Parkplätze
Michael
Michael,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年5月3日
Nicholas
Nicholas,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年4月6日
Lage super. Essen war früher besser.
Bernhard
Bernhard,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月21日
Wonderful Stay - Wonderful View
I was very happy with this hotel and its location. Our room had a view of the local lake and mountains, which was perfect way to begin our day. The hotel price was very reasonable and the location was perfect for our needs
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月21日
Kommen gerne wieder. Mädels im Restaurant sehr freundlichen, Mittwoch Bedienung unfreundlicher Mann. Essen sehr lecker. Wohnung schön, waren mit Hund……