In the heart of Downtown Cancun, Grand City Hotel - Near Market 28 offers a tranquil retreat with lush gardens. Stay connected with in-room WiFi and enjoy an outdoor pool or explore nearby Plaza 28 and Plaza Las Americas. With a front-desk safe, tour/ticket assistance, and concierge services on hand, guests appreciate the helpful staff.
Benito Juarez Municipal Building - 11 min walk - 1.0 km
Plaza Las Americas - 14 min walk - 1.2 km
Puerto Cancun Marina Town Center - 5 min drive - 3.2 km
Getting around
Cancun Intl. Airport (CUN) - 17 min drive
Restaurants
Vips - 5 min walk
Las Originales Carnes en su Jugo - 4 min walk
Micheladas Del Semaforo - 2 min walk
Burger King - 2 min walk
Hong Kong Restaurante - 4 min walk
About this property
Grand City Hotel Cancun - Near Market 28
Grand City Hotel Cancun - Near Market 28 puts you just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
18 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
Garden
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun
Frequently asked questions
Does Grand City Hotel Cancun - Near Market 28 offer free cancellation for a full refund?
Yes, Grand City Hotel Cancun - Near Market 28 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand City Hotel Cancun - Near Market 28?
Yes, there's an outdoor pool.
Are pets allowed at Grand City Hotel Cancun - Near Market 28?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand City Hotel Cancun - Near Market 28?
Yes, there's free self parking.
What are the check-in and check-out times at Grand City Hotel Cancun - Near Market 28?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Grand City Hotel Cancun - Near Market 28?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (2-min drive) and Dubai Palace Casino (3-min drive) are both nearby.
What is there to do at Grand City Hotel Cancun - Near Market 28 and nearby?
Grand City Hotel Cancun - Near Market 28 has an outdoor pool and a garden.
What's the area around Grand City Hotel Cancun - Near Market 28 like?
Grand City Hotel Cancun - Near Market 28 is in Downtown Cancun, a short 18-minute walk from Plaza Las Americas and 7 minutes' walk from Plaza 28.
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Grand City Hotel Cancun - Near Market 28 Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Location
Bar
Amenities
Cafes
Supermarkets
Transportation
Ambience
Reviews
8/10 Very good
Aug 29, 2025
Hotel bien con piscina muy agradable
Bien en general solo estuvimos.una noche y todo correcto camaa comodas solo.un poco mal el wifi. Restaurantes por la zona repetiria
Javier villalba
Javier villalba, 1-night trip
10/10 Exceptional
May 31, 2024
A nice place to stay in
Hamza
Hamza, 1-night trip
6/10 Good
Aug 23, 2025
El hotel y la recepción en la tarde excelente otra cosa con el personal de la mañana siguiente. Fueron a golpear 11.30 para que nos salieramos
Gaspar
Gaspar, 1-night trip
8/10 Very good
Jun 20, 2025
La ubicacion es excelente. Mejoraria el aire acondicionado dias de mucho calor parece ser insuficiente.
Yulmar
Yulmar, 3-night trip
10/10 Exceptional
Dec 13, 2023
I loved the stay
Jiyoung
Jiyoung, 1-night trip
10/10 Exceptional
May 31, 2025
Excelentes servicios.
Calidez humana
Salvador
Salvador, 2-night trip
10/10 Exceptional
Oct 25, 2023
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Raymond Josue
Raymond Josue, 5-night trip
10/10 Exceptional
May 25, 2025
Nos atendió Moisés, ha sido muy amable y ha resuelto los pequeños inconvenientes de manera inmediata.
Carolina
Carolina, 1-night trip
10/10 Exceptional
Dec 27, 2024
Affordable price, great service!
Verified traveler
4-night trip
10/10 Exceptional
Feb 2, 2025
Súper cómodo
AIDA MARIA
AIDA MARIA, 1-night trip
10/10 Exceptional
May 1, 2025
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Deaunna
Deaunna, 3-night trip
10/10 Exceptional
Nov 29, 2024
Staff was nice and very clean
Sandra
Sandra, 1-night trip
8/10 Very good
Feb 17, 2024
Clean, helpful staff and access to places I want to go to
Maria Gisela Mercado
Maria Gisela Mercado, 3-night trip
10/10 Exceptional
Jul 13, 2024
Muy bonito lugar, solo le falta mejorar un poco la condición de los muebles como los sillones. Cerca de restaurantes y tiendas y la vida nocturna.
Juan Gustavo Guajardo
Juan Gustavo Guajardo, 5-night trip
10/10 Exceptional
Jan 26, 2024
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Tanisha
Tanisha, 8-night trip
10/10 Exceptional
Nov 19, 2022
The whole feel was like a quaint oasis.With the courtyard and cafe in
the middle surrounded by the rooms.We felt very safe .
Pamela
Pamela, 7-night trip
10/10 Exceptional
Feb 27, 2024
Excellent service
Laura S
Laura S, 4-night trip
6/10 Good
May 23, 2025
n/a
Carlos
Carlos, 4-night trip
8/10 Very good
Sep 24, 2024
Tienes todo a la mano, 7, 10, 15min dentro de CANCUN.
Cesar Gonzalo
Cesar Gonzalo, 4-night trip
8/10 Very good
Apr 11, 2024
buen servicio
Genaro
Genaro, 5-night trip
10/10 Exceptional
Jan 4, 2025
Kind staff
Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Ella
Ella, 2-night trip
10/10 Exceptional
Sep 4, 2023
The people are wonderful and very helpful!!!
Robert
Robert, 3-night trip
10/10 Exceptional
Jan 31, 2024
The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
gilbert
gilbert, 21-night trip
8/10 Very good
Jan 17, 2025
Fint hotel, der dog er lige op og ned af en musikbar, der spiller meget højt livemusik indtil kl 02 om natten. Det er nemt at høre på værelserne og er svært at sove for.
Ellers er personalet søde og hjælpsomme og giver gerne strandhåndklæder til låns, hvis man skal på stranden. Stort fladskærms-tv på værelset, perfekt til regnvejrsdage, som vi rendte ind i.
Frederikke Kisum
Frederikke Kisum, 1-night trip
10/10 Exceptional
Aug 25, 2023
Perfect
Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.