We never have chance to check-in,the front door was close and what greeted us is a notice posted to the door, that we have to go to the other hotel and so we did.The receptionist told us to wait 30 min. for our ride again to another hotel,then 3 hours past we still waiting and the receptionist already left,we tried calling their number, they would pick up and hang it up right away I guess the person from the other line dont know how to speak english.Very terrible experience,their staffs are sucks I would never recommend this hotel. I sent a message to expdia if I can get my money back. This hotel shound not be operating thier numbers are useless and very poor staffs.Forever negative star for this hotel, never ever get reservation from them, PERIOD...