Rooms tired and staff said need refit. Got upgraded as the jet bath was broken. Loved the jet bath. Mattresses needed replacing as springs gone. Lots of dust in room and black mould on bathroom tiles. But not a bad stay overall. On site bar and restaurant not open.
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月7日
Maxwell
Maxwell,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月7日
Place was not clean and the jacuzzi didn’t work which is what we booked the room for
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月4日
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月31日
Ceri
Ceri,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Bradley
Bradley,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月27日
Natasha
Natasha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Great hotel and location
Lovely staff at check in and out. Room was huge . Maybe not a fan of a kettle and cups in a wardrobe! But great hotel and great location.
gillian
gillian,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
Lovely stay
Lovely stay for myself and my partner as our first night away without our baby. Room was lovely, I was apprehensive after reading some negative reviews but our stay proved them wrong. Beautiful room, comfy beds. Only negatives I’d say were the heating didn’t work and you could hear the noise from outside.
Staff were all lovely and accommodating.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月25日
The place is about to shut down for a refit so the place is left in rack and ruin and no one cares as all have no jobs in a few weeks
I felt for the staff but the photos they show is nothing like the rooms you get at all sorry they should just close untill the refit and not rip people off Sorry team you have to work with this going on. Would like to stay after and see your refit.
Lord Daryl
Lord Daryl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Urban
Urban,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Great location, huge rooms..beware £50pp deposit!
This hotel is located close to the docks and Liverpool one making it perfect for a weekend away.
The cleanliness was of a very high standard throughout the hotel.
The rooms are huge!!! With the added bonus of a kitchen, the bathroom had a 4 person jacuzzi and a rain shower.
What lets this hotel down is the decor is a little tired in places, the heating system didn’t work but the night shift team brought us heaters within minutes of us asking.
The balcony door we couldn’t open, the toilet handle was broken. The sofa coverings were torn and worn and the curtains were not sully secured on one side.
The hotel take a £50 deposit per person which after over a week still isn’t refunded.
The older Irish Gentleman who checked us in was quite brash and warned us at check in that the hotel was full and we weren’t able to swap rooms…….a little strange as we hadn’t even checked in at that point. I guess he knew about the broken heating and toilet?
He was just as sharp when we checked out the following day.
The rest of the staff were polite and professional though.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Catherine
Catherine,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月11日
Duncan
Duncan,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Lovely old hotel. Excellent service. The breakfast wasn't great but the restaurant it was served in was very nice.