Does Kelantan House offer free cancellation for a full refund?

Yes, Kelantan House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Kelantan House?

Sorry, there's no onsite parking at Kelantan House.

What are the check-in and check-out times at Kelantan House?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Kelantan House?

Yes, there's an onsite restaurant.

What's the area around Kelantan House like?

Kelantan House is a short 12-minute walk from KOMTAR and 11 minutes' walk from Georgetown UNESCO Historic Site.

Kelantan House, George Town: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 7, 2024

hotel is safe & clean

Takaomi, 1-night trip

10/10 Exceptional

Jan 22, 2024

Big thumbs up to all the staff in particular Marcus with his knowledge and anecdotes about Penang and he even went out of his way to write a list of all the local specialties to eat We were also allowed to check in 2 hours ahead Great service ethic Definitely will stay again 👍🤗

Paul, 1-night trip

10/10 Exceptional

May 12, 2023

Beautiful house - must stay place in Georgetown

Super clean and a beautiful heritage house. Our room was very comfortable and even though the bathroom was outside the room we didn’t mind as this was such a great chance to stay somewhere special and unique. Complementary water, coffees and snacks were a nice addition.

Alice, 3-night trip

8/10 Very good

Jul 2, 2024

This hotel is good for those who want to feel the atmosphere of the life in the old shophouse. I felt like I’m having a home stay. The location is not convenient to access to the historical sightseeing area, but you can use Grab.

Yoichi, 1-night trip

10/10 Exceptional

Jun 10, 2024

Nice and clean and the front desk and other staff are nice.

Michael, 1-night trip

10/10 Exceptional

Apr 30, 2024

George Town is a culturally and historically rich place, and staying in Kelantan House offers you the opportunity to experience what life was like in Penang in the 18th and 19th centuries. The location is also quiet even if it's right in the middle of the city. Will definitely stay here again.

Morexette Marie, 2-night trip

8/10 Very good

Sep 26, 2023

Nice environment

It's walking to many nice food. The staffs are very nice and helpful. Should be nice and peaceful during off peak, it's probably more noisy if all rooms are taken up as the place is mostly wood, so walking around will create some noise. Overall, Im very happy staying at Kelantan House.

3-night trip

10/10 Exceptional

Dec 17, 2019

Great value in tourist area

Great value and extremely friendly and helpful staff. You can walk to the tourist area or there's a bus stop right outside. Nice tea/coffee/snacks all day long. The only downside is having to bring your key every time you want to use the bathroom.

Michael, 5-night trip

10/10 Exceptional

Dec 10, 2019

Beautiful heritage hotel, absolutely stunning. Highly recommend. Staff are lovely, its a short walk to main Georgetown attractions and its great value to stay in such an amazing

3-night trip

8/10 Very good

Nov 10, 2019

A nice place

Good property, but limited parking sowce, close to attractions in georgetown Wish the worker had proper etiquette for entertaining guest would be better, otherwise ok

MAZIAH, 2-night trip

10/10 Exceptional

Sep 30, 2019

Great hotel in the centre of George Town. Room was really spacious and very clean. All the staff we met was really nice and attentive. If we ever come back to Penang, this will definitely be our hotel!

Traveller, 4-night trip

6/10 Good

Dec 17, 2018

Ambiance sympa. Très propre. belle grande chambre. Mais salle de bain séparée nécessitant de traverser le hall d'entrée et pas mentionné dans l'offre et surtout très très bruyant. Nous avons eu l'impression d'être réveillée par un éléphant. Nous étions au rez de chaussée. Sans doute qu'il est mieux de demander d'être au dernier étage. Sinon personnel sympathique et endroit bien situé.

Madina, 1-night trip

6/10 Good

May 11, 2018

Goede locatie, smaakvol ingerichte Chinese woning

Jammer dat er geen sleutel van de voordeur wordt verstrekt, men vraagt de kamersleutel bij betrek in te leveren. De eerste avond hebben wij lang moeten wachten tot er opengedaan werd na aanbellen.ee is een privé badkamer maar niet ensuite. Er worden wel slippers maar geen badjassen aangeboden. dit is op de site niet duidelijk. De kamer heeft geen raam, ook dit is niet duidelijk aangegeven. De mineraalwaterservice is eenmalig bij aankomst en niet dagelijks. Er is gekoelde frisdrank te koop maar geen water. De enige handdoek werd niet automatisch verwisseld dagelijks, wel op vraag. De locatie is goed en de inrichting is prachtig. Wij vonden na 4 nachten verblijf en ervaring elders deze accommodatie te duur voor het gebodene. Geen ontbijtservice, wel goed maleis ontbijt te vinden op loopafstand. De gratis CAT bus- en streekvervoer halte zijn om de hoek.

corine, 4-night trip

10/10 Exceptional

May 22, 2017

Heritage House Hotel

Nous avions choisi la petite ville touristique de Georgetown après Singapour la Moderne. Ne pas oublier que nous sommes en Malaise et pas dans un quartier de luxe. N'attendez pas un équipement au top mais la tranquillité de cette maison chinoise totalement inattendue et la gentillesse de sont personnel (24/24) nous a conquis. Et l'air conditionné marche! Notez qu'il n'y a qu'une seule chambre avec sdb. Les autres ont leurs sdb privatives de l'autre côté du couloir.

10/10 Exceptional

May 1, 2017

Beautiful Hotel

Helpful & Welcoming Staff Super setting Excellent Location

10/10 Exceptional

Apr 24, 2017

Great stay!

Had booked another hotel but had to relocate due to some problems there. Arrived at its doors within 30 minutes of booking, and the staff have already prepared my room for me. They were super helpful and gave me lots of useful tips about where to go in Penang. There is also biscuits, tea and coffee laid out in the courtyard common area for free consumption. The hotel itself is a delightful little heritage building with only 10 rooms. The one deterrent is some of the rooms do not have en-suite bathrooms, but instead there are stand-alone bathrooms down the corridor. It is not too inconvenient though, and you are the only one who has the key to the bathroom so it's quite private. The location of the hotel is also great, just off the main tourist area of Georgetown, but within easy walking distance to everything. Would definitely stay here again!

8/10 Very good

Mar 26, 2017

Ke-lan-tan House

Beeindruckendes, liebevoll hergerichtetes Haus, relativ zentral gelegen, trotzdem sehr ruhig. Leider mit einem kaputten Fernseher aber mit hilfsbereitem Personal.

8/10 Very good

Mar 24, 2017

Um sitio onde gostariamos de voltar

Uma excelente casa de hóspedes, mobilada com muito gosto e com grandes espaços, incluindo o quarto. Impecavelmente limpa. Atenção e simpatia enormes de todos. Boa localização, não muito longe do Komtar, embora dificil de encontrar. Não dispoe de serviço de pequeno almoço embora ofereça à discrição chás, cafés e bolachas. Boa internet

8/10 Very good

Feb 14, 2017

Lovely boutique hotel with a lot of character

Lovely settings in an old Chinese house. It feels more like a private house than a hotel. Superior rooms don't have attached bathrooms though so watch when you book. I had to upgrade my room on arrival as the description on Expedia is not accurate and doesn't mention it. Otherwise, brilliant location walking distance from the centre (5min) and very quiet area.

8/10 Very good

Feb 4, 2017

A little gem of a place for people like me

It's like staying in a well to do relative's house which has been refurbished and updated. Have your mental faculties and five senses stimulated as all around are lovely bits of furniture and rescued or recycled objects put to innovative use. If you can't climb stairs to the second floor ask for one of three ground floor rooms. Quirky and not for those who want the usual highrise type hotel. You can't help bumping into other guests and staff now and then. No en suite but personal bathroom and toilet with your own key at the rear for each room. Lovely small central courtyard like a little oasis of peace and calm, make your Boh tea or instant coffee with grape or strawberry biscuits to sit at the KopiTiam table and chairs to relax a while. The fridge there has Spritzer water and beer to purchase with space to put your own stuff for breakfast or food. No cooking facilities but you would want to eat out in Penang. The Moody Cow cafe just down the road facing the hotel, turn right and turn left, has "Durian Madness" cake, an enormous slice enough for three costing 42 ringgit and gigantic 10' chocolate cookies for 12 ringgit, a must go to cafe.

8/10 Very good

Dec 7, 2016

Authentic old Penang living

Hotel staff are very friendly and helpful. They make us feel at home. Family suite was very comfortable. Those who seek for authentic old Penang feel...will love this place. My only disappointment is the detached toilet!

10/10 Exceptional

Sep 15, 2016

Very unique and beautiful heritage house stay

Before going to Penang, I would like to find a place in the city center and in a traditional house. Kelantan was exactly what I was looking for, in the city center, affordable. We were there in the low season, so we nearly have the whole hotel for our own and was very quiet. The toilet was situated outside the bedroom, but was privates (not a public toilet, like some said in their remark). One thing should be noted that if you want an upstairs room with windows. you have to accept the single beds, rather than a double bed bedroom, and with a window in the salon and courtyard. Staffs were very friendly, and suggested us places to visit. The hotel was very beautiful even according to a local when we showed them our restaurant. I would stay in the same place if I go back to Penang again.

6/10 Good

Aug 21, 2016

小洒落たホテル

空港へのバス乗り場があるKOMTARまで徒歩で行ける距離にあります。中華系のホテルで内装は小洒落ていました。無料でクッキーやコーヒー紅茶が飲めるスペースがあります。スタッフも気さくでよく話しかけてくれます。私の部屋はバストイレが別室でしたが共同ではなく専用のようでした。(他のお客さんを一人も見ていないので確かではないですが) 総じていいホテルなのですがただ一点… どこからか部屋に羽虫が発生して、虫除けをかけたところベッドに羽虫とその幼虫？がぼとぼと落ちてきて夜あまり眠れませんでした…

10/10 Exceptional

Aug 21, 2016

Great boutique hotel.

Overall was a great experience to stay at old house with combination of new + unique design - awesome!!! Value for money and will be back here again if visit Penang.

4/10 Fair

May 27, 2016

見た目はなかなかきれいですが、アメニティーやハウスキーピングの提供など改善すべき点が多いと思う。　TVはローカル番組しか映らないし、WIFIの接続環境も悪い。

Kelantan House

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