棕櫚園飯店 - 布城

Maintanance work and stone hummer was going on every day fro morning to 4 pm No money exchange US dollar at all I was in trouble to pay for taxi on the first day to go exam although they took deposit in advance 100$ Room was clean but there was a lot of lizards and insects

Quite unfortunately the hotel is undergoing renovation. But there is no excuse leaving the corridor uncleared. Used plates and utensils were seen left at the corridor the 2 nights I was there.

I was moved rooms on the first night as they put me on the ground floor with a sliding door that would not lock properly. It felt very unsafe. There were also cockroaches in my room.

Relatively large room, good breakfast, 10 min walk to big IOI mall. Hotel undergoing renovations, pool closed but can use the pool at Marriott, just beside this hotel

The door can't be locked from outside which is difficult for me to left my belongings in the room since it took sometime for the maintenance to fix the problem. The floor has obvious defect but not being fix before I check in. The major thing is I need to store my EBM (Expressed Breast Milk) in freezer but they only provide chiller in room. I ask them to store it in their cafe freezer but due to halal requirement, I can't use it. I hope the hotel management could provide one freezer somewhere in their hotel (near receptionist maybe) to help a breastfeed mom like me (maybe many more to come in future) to store our EBM. This could be very helpful to us.

Amazing. I got a free upgrade to suite!

Overall very good experience staying in this hotel. The room (deluxe) is clean and comfortable. It is also quite large i can say for small family (couple with 2 kids). The hotel environment also very nice. Good for family getaway. Actually we got a complimentary upgrade for the room. Thanks Palm Garden Hotel. Definitely we will come again!

Good cleanliness, service, swimming pools are great for adult and kids. Need a good maintenance at pools area for safety reason. Shower heater at room quite difficult to function well. Garden area at hotel balcony seem not maintance well, need to improve.

The hotel is fair. Room is big 👍 and clean but need to clean e dust in e cupboard too. I hv allergy to dust. Breakfast is good.

best food and good place