Very helpful staff and location was good as well. There was a pool right in front of our room. They can improve on their restaurant menu though.
SurajmMaharjan
SurajmMaharjan,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2020年3月18日
Room was nice. Spacious.
Service ok.
Musty smell.
Lizards in the rooms as the hotel is in the heart of Ubud.
真實旅客
8 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2020年3月5日
真實旅客
5 晚旅行
CheapTickets 真實旅客評語
8/10 非常好
2020年2月11日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2020年1月7日
Great venue.
Friendly staff.
However they didn’t have ironbox upon request.
And also the receptionist is not at desk at all times
So it gets pretty scary after a while.
Buen hotel! Limpio, buena ubicación, con piscina muy importante para poder refrescarse después de un día de visitas!
真實旅客
3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年10月30日
Great Staff and service, Rooms clean and everything as expected
真實旅客
7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年10月16日
Small rooms and small hotel but good service and nice interior.
Olivia
Olivia,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2019年10月14日
Julien Gerald
Julien Gerald,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年10月13日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年10月9日
Upon arrival of the hotel there was no one at reception to check us in. We were probably the only two in the whole hotel within the time we were there. There was also a food menu but most of the options were unavailable, this was a hassle as we were so hungry and were too far out from the centre of Ubud. We were also not told about the huge building beside the hotel which was under construction and made a lot of noise. After trying one night in the hotel we decided to check out and change hotels!
Lo stile moderno e minimal dell'hotel é gradevole.
真實旅客
10 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2019年8月27日
DON"T GO
I booked Mangosteen hotel for 6 days and I checked out after 30 mins , the hotel is a 1 star hotel and I'm not sure why its 4 stars on Hotels.com , there is a new building in front of the hotel and once my wife opened the window some local people were staring at us, i tried to put my money in the safe lock but it didn't work. no one from the staff asked me why i want to check out and they charged me 250,000 RP for a 15 min taxi "most expensive taxi during my stay in Bali"
I DON"T RECCOMEND IT
mahmoud
mahmoud,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年8月25日
Personale gentile sempre disponibile e cordiale, la struttura non è delle migliori ma può andare
真實旅客
12 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年8月21日
I like the courteous staff. The walking up the stair to the room was very inconvenient without the help of an elevator.
真實旅客
4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2019年8月20日
Slightly better than a hostel
Booked a non-refundable 28-day stay but left after only 11 nights (and checked into a Marriott). Housekeeping and food need improvement: I frequently needed to request toilet roll and shampoo/shower gel (when both are clearly empty) and was occasionally left without towels or a duvet cover, all of which are worn and/or soiled; the toilet seat also unattached itself during my stay. Other guests could be heard from my room—particularly if you stay in #103 beside the stairs—and wifi could be spotty with calls frequently dropping. Food menu is limited and basic, and having to order the night before plus state seating time—every single day—would have been a nuisance had staff not been so pleasant, the only redeeming quality about Mangosteen. However, there wasn't always someone at reception—an indication of understaffing or inefficiency—so guests were frequently venturing into the kitchen for assistance. I’d also agree with other reviewers that the location is manageable but a bit far from town. Overall, this establishment appears poorly managed by parent company, Premier Hospitality Asia, so I will be steering clear of all its properties in future.
真實旅客
28 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年8月1日
Super piscine acceuil sympa !! Chambres trés propres
真實旅客
2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2019年7月24日
Awful.............. noisy and unclean. Expensive. Check in almost impossible