Arrived, before specified check in, the hotel kept our cases. When we went back to check in, on arrival in our room, the sofa bed was not made up for our son. This was not a good first impression and made us feel disappointed.
This was sorted out quite quickly. Overall room and general hotel was clean and comfortable.
Although not the best of areas especially due to roadworks, it suited us as needed yto be near the train station for the Eurostar.