I would not recommend this hotel to anyone!
We had 4 rooms booked and it’s absolutely not worth the price ! It’s more likely 3 star hotel ! The rooms need highly update with AC and bathroom! Avoid this hotel
NADIA
NADIA,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 26 日
NADIA
NADIA,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
For the price they charge, I expected at least a comfortable stay, but it felt more like a budget motel than a proper hotel. Save your money and look elsewhere — there are far better options in the area.
Emmanuel
Emmanuel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Samantha
Samantha,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Kathryn
Kathryn,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
Priyanka
Priyanka,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Hotel Hugo was great!
Hotel Hugo was excellent. Would stay there again for sure. I particularly enjoyed the cafe off the lobby and the roof top bar which has amazing views of the Hudson and downtown.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Susie
Susie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Hotel Hugo Rooftop
Excellent Rooftop .
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Beautiful hotel in a great location! The room was exactly what I was looking for, very clean, modern and comfortable.
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Always a terrific stay, comfy bed & nice staff
I’ve never been disappointed by Hotel Hugo- and I’ve stayed there at least six times for trips of 2-5 nights each time.
The rooms are the perfect size, and by NYC standards are pretty spacious (especially compared to another very popular hotel a few blocks away).
The room AC was blasting in the hot humid summer thank goodness, and the hotel staff are so friendly (also there’s comp cold brew which was yummy).
Only negative is the food at the rooftop bar was very average.
Naomi
Naomi,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
naomi
naomi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 18 日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Shower didn’t drain, maintenance attempted to fix but had to plunge several times and the shower floor filled with black water. In that same room the air conditioner was not working and the temperature would not rise above 78 degrees with was extremely uncomfortable. Maintenance attempted to fix several times with no success including spraying a chemical coolant which filled the room and we had to open the doors and window to let out the strong chemical fumes. While I appreciated maintenance who was really apologetic for the experience and tried so hard to fix everything the front desk did not seem to be empathetic. I was initially told that they could not move me into a different room but after requesting moving to a sister property or getting a refund so that I could find a new hotel they only then were somehow able to find a new room for me.
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Mohammad
Mohammad,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 12 日
The location was great and super convenient. Close to my work and to subway lines. Was also a quick walk away from the waterfront. The hotel was very clean and well maintained with friendly staff.
The bedding was not as comfortable as my other stays in NY. It was not breathable and my sleep was impacted. I was also in a room right by the elevators and everytime the elevator went up or down, it made a weird sound through the walls which made it hard for me to fall asleep.
Anila
Anila,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
The hotel was way nicer than we expected. The views of the Hudson from our room and going to either of the two rooftop bars was an absolute treat !!!! Highly highly recommend !!