Shower didn’t drain, maintenance attempted to fix but had to plunge several times and the shower floor filled with black water. In that same room the air conditioner was not working and the temperature would not rise above 78 degrees with was extremely uncomfortable. Maintenance attempted to fix several times with no success including spraying a chemical coolant which filled the room and we had to open the doors and window to let out the strong chemical fumes. While I appreciated maintenance who was really apologetic for the experience and tried so hard to fix everything the front desk did not seem to be empathetic. I was initially told that they could not move me into a different room but after requesting moving to a sister property or getting a refund so that I could find a new hotel they only then were somehow able to find a new room for me.
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Mohammad
Mohammad,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 12 日
The location was great and super convenient. Close to my work and to subway lines. Was also a quick walk away from the waterfront. The hotel was very clean and well maintained with friendly staff.
The bedding was not as comfortable as my other stays in NY. It was not breathable and my sleep was impacted. I was also in a room right by the elevators and everytime the elevator went up or down, it made a weird sound through the walls which made it hard for me to fall asleep.
Anila
Anila,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
The hotel was way nicer than we expected. The views of the Hudson from our room and going to either of the two rooftop bars was an absolute treat !!!! Highly highly recommend !!
jon
jon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 5 日
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Great location. Would stay again.
Janet
Janet,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Antonio
Antonio,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Jan
Jan,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
Good little hotel
Good little hotel. Be sure to ask them to put you away from the elevator. Walls are paper thin
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Toppenhotell i bra område
Jättebra hotell i lugnt område. Fräscht rum, rymligt med utsikt över Hudsonfloden. Gratis kaffe i caféet och mycket trevlig personal. Lite udda med städning sent på eftermiddagen men annars toppen. Nära både buss/subway samt massor av trevliga restauranger 5 min gång bort.
Rekommenderar verkligen hotellet!
Fredrik
Fredrik,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
10/10 location
Courtney
Courtney,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 12 日
Location
Mehdi
Mehdi,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 12 日
Rajat
Rajat,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 11 日
Isabel
Isabel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
YASUYUKI
YASUYUKI,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 10 日
Beautiful hotel! Very friendly staff!
lisa
lisa,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 10 日
Terrible customer service everytime we asked for something simple we got eyes rolled and attitude asking for an extra mini water and another day a first aid kit looking for a bandaid for a foot bloody injury and they were trying to gatekeep bandaids. Asked for extra waters to be sent up and she gave me attitude and never sent them up ever. Terrible smell in the lobby the first two days it was horrid.