staff is a bit careless as gave me a room key with someone inside it, it’s really embarrassing to open the door while the guests behind me and asks why i am opened their room
sonia hiu hop
sonia hiu hop,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 21 日
Great spa
Gregory
Gregory,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 17 日
Yes
Xiang
Xiang,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 2 日
The hotel/resort was perfectly located for our travels. Collingwood is a cute town where you can see amazing sunsets from many points along the waterfront.
When we booked online, we saw pictures of rooms that had been renovated and some that looked a little older. We ended up with the older one. We were in room 3118. The bed frames and headboard which are covered in leather-like fabric are very worn down or ripped. It would add to the charm of the room if those were replaced or recovered.
Our room had two beds and an efficiency kitchen. There was a good size balcony with a bit of a view of the water as well as the hot-tub below. It was unfortunate that our room was near the extremely large air conditioner units below - the constant buzzing made it unbearable to sit outside for an extended time.
A few minutes after arriving in our room, one of the smoke detectors started beeping. I called down to the desk, the young lady was polite and apologized for the trouble, she said she would send someone upstairs without delay. Our handyman showed up about 10 minutes later to fix the hardwired smoke detector.
While we were waiting we noticed there was zero toilet paper in the room, not even an end of roll. There was also no soap at the bathroom sink.
Nancy
Nancy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 1 日
mike
mike,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 21 日
The staff were friendly and efficient. The room was clean and comfortable, especially the extremely comfortable pillows. The balcony had a decent view of the harbour and the hotel felt very calm and quiet in the evening.
Ellen
Ellen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 16 日
It was a great place. Kevin was very nice , helped me at check out.
Jose
Jose,7 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 16 日
Meget slidt inventer på værelset. Syntes ikke det lever på til 4 stjerner, men ellers rent og fint
Charlotte
Charlotte,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 16 日
Good location. Upgraded to water front view.
Very spacious room.
Dawn
Dawn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 14 日
K
K,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 13 日
Kwong
Kwong,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 10 日
Not good, the spa doesn’t come with the hotel plan.you have to pay extra bill for spa.
Susmita
Susmita,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 7 日
great
Rob
Rob,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 7 日
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Emily
Emily,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 11 日
Lesli
Lesli,1 晚旅行
Hotels.com 真實旅客評語
10/10 好 極了
2025 年 9 月 5 日
Manpreet
Manpreet,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 4 日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Maynag
Maynag,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 31 日
Good location nice accomodations.
Very good location close to downtown collingwood & close to blue mountain village. Comfortable & clean
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Jonathan
Jonathan,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 27 日
I thought the remodelled rooms were nice. However the layout made getting to the room complicated. There was a lingering horrible smell downstairs by the elevator and exit. The hotel says it’s a resort but it’s really not up to that standard. Also, less commonly used spaces are very dirty and worn and dated and i thought a lot more same ties were actually on site. The fire pit was not lit, bbqs broke.n and pool, hot tub and saunas felt dirty. As a resort you do not want the amenities out of use and complicated layout and you want to be able to walk to everything and have a relaxing stay. Booking included amenities were work, just make the process easier. I really just did not feel it has the amenities to call itself a resort.