This hotel is very customer focused with very clean surroundings. The hot springs was impressive and family oriented.
Mitra
Mitra,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Cristian
Cristian,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Daniel
Daniel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Leo
Leo,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Gabriela
Gabriela,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Es un hotel hermoso, muy tranquilo, las aguas termales una delicia, el personal muy amable y para nosotros tenía muy buena ubicación por que rentamos carro no sé para las personas que vayan en autobús.
Patricia Anahi
Patricia Anahi,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
Fredrik
Fredrik,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 6 日
Paulina A
Paulina A,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Jarmo
Jarmo,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Jarmo
Jarmo,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
I can’t say enough about this property. It truly is Paradise. It’s a hidden gym in Costa Rica. You can truly amaze with What you get the value for your money. This place is pristine in the middle of arenal volcano, next to shops and other restaurants and other Springs. It’s very drivable. The property itself is Paradise. It’s beautiful. It’s big, it’s guacamole in the springs are located inside the property and also offer zip lining a horseback riding. It has two restaurants in the property as well.
NICOLE
NICOLE,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 25 日
Rude and brown water springs
Rude girl at the front desk. I asked about a possible upgrade due to platinum status and she rolled her eyes and said it would be $40. Didn’t even look. She was also rude when I came by the office for a local question. The hot springs are brown water. I realize it’s the minerals but other hotels in the area as well as Rico springs are clear. Swimwear beware!
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
We were very exited to come to this place . But Randy on the front desk was very rude and unpleasant to talk to . He give us the information about our room and every thing but his attitude toward us was like he was mad to be there . First time come to this hotel and were received in a very disrespectful way and we got a very rude person just to start our stay . No good for business .
Ana
Ana,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Nice place, everywhere you are you can see the volcano. Thermal pools and wet bar are excellent. Breakfast was good too.
sandra
sandra,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
Muy lindo lugar
Gaby
Gaby,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
Everything was great, the room, the breakfast and the customer service. The only feedback I have, is that pillows were not comfortable. I came with neck pain and my husband too.
Milena
Milena,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
MAURICIO
MAURICIO,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Alanna
Alanna,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
The quality of the service and the overall positivity of the employees. What a great approach to life, please never change “pura vida”
Ramsey
Ramsey,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
The hotel was pretty and the thermal waters were super nice! The hot pools are small though so if there are too many people, it can feel crowded. Beds could be more comfortable, but overall we were happy with our stay.
Rebeca
Rebeca,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Lina
Lina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
The personal was super friendly. I lovet
jhon
jhon,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Amazing stay. Our cottage had everything we needed, the breakfast was fantastic. But the thermal pools was the best part of our stay, so relaxing. We also booked a horse ride and it was by far the highly of our trip, our group rode on the Arenal river, unforgettable memories.
Gigi
Gigi,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Beautiful property, friendly staff. At the front desk, they were able to give information that helped us decide on our tours,and then made our reservations for us.