Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Hilton Mexico City Santa Fe

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Samara Shops

Choose dates to view prices

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, sun loungers
Creator video
Exterior
Terrace/patio
Breakfast, lunch, dinner served; international cuisine, garden views
Hilton Mexico City Santa Fe offers a luxurious retreat near Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe. Unwind by the rooftop terrace, relax in the outdoor pool with sun loungers, or indulge in international cuisine at Madera restaurant with garden views. With free WiFi and a shopping mall on site, helpful staff have left lasting impressions on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$108 nightly
The total price is $129
Nov 15 - Nov 16
Total with taxes and fees

Why we love this property

Garden and terrace views
This luxury hotel boasts a garden-view restaurant and a rooftop terrace. The lush garden offers a serene atmosphere for nature enthusiasts.
Sleep in luxury
Rainfall showerheads transform bathing into a deluxe experience. Each guestroom offers a minibar for indulgent refreshment at this luxury hotel.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds

9.6 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 466 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

The Westin Santa Fe, Mexico City

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 935 reviews
$164 nightly
The price is $196
Nov 30 - Dec 1
Total with taxes and fees
The Westin Santa Fe, Mexico City
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Antonio Dovali Jaime No. 70, Mexico City, 1219

What's nearby

  • Samara Shops - 1 min walk - 0.0 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km
  • KidZania Santa Fe - 2 min drive - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 46 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 69 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 26 min drive
  • Tultitlan Lecheria Station - 26 min drive
  • Santa Fé Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

Hilton Mexico City Santa Fe features a rooftop terrace and puts you just a 5-minute drive from Santa Fe Center Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Madera, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 260 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 150 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (7363 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)

Food and drink

  • Microwave
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Madera - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 0 per stay (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately MXN 415 for adults and MXN 208 for children
  • Airport shuttle service is offered for an extra charge of MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per day
  • Pets are allowed for an extra charge of MXN 900 per pet, per stay (maximum MXN 900 per stay)

Parking

  • Self parking costs MXN 150 per day
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hilton Mexico City Santa Fe offer free cancellation for a full refund?

Yes, Hilton Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Mexico City Santa Fe?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Mexico City Santa Fe?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 75 lbs per pet. There's a charge of MXN 900 per pet, per stay, and there's also a deposit of MXN 2000 per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hilton Mexico City Santa Fe?

Yes. Self parking costs MXN 150 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Hilton Mexico City Santa Fe?

Yes, an airport shuttle is available. The charge is MXN 2100 per vehicle roundtrip.

What are the check-in and check-out times at Hilton Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hilton Mexico City Santa Fe and nearby?

Hilton Mexico City Santa Fe has 3 bars and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Hilton Mexico City Santa Fe?

Yes, Madera offers international cuisine and garden views.

What's the area around Hilton Mexico City Santa Fe like?

Hilton Mexico City Santa Fe is a short 19-minute walk from Santa Fe Center Mall and 11 minutes' walk from Expo Santa Fe Mexico.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Shopping malls
Shower
Room service
View
Location
Building
Bathroom

What guests liked

  • The property has convenient access to a beautiful mall with many nearby restaurants. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent hotel, great location.
Guillermo, 5-night trip

10/10 Exceptional

Very good and a lot of places to shop
Jonathan, 3-night trip

10/10 Exceptional

Property was beautiful the staff are unique they are very attentive very polite they'll help you in any way they can they usually go out of their own way to help you rooms clean beautiful perfect location close to La Mexicana Park shopping mall restaurants it does has it all.
EDGAR, 9-night trip

10/10 Exceptional

Excelente
Osmar J., 1-night trip

10/10 Exceptional

Great location, next to shops and restaurants.
Mary, 3-night trip

10/10 Exceptional

Friendly staff.
philip, 3-night trip

10/10 Exceptional

Excelente
Paola Alejandra, 2-night trip

10/10 Exceptional

Super recomendable!
Mariana, 1-night trip

10/10 Exceptional

Gog
Anabell, 1-night trip

10/10 Exceptional

Amazing place. We were there at Christmas and we repeated at New Year's Eve
Roberto, 1-night trip

10/10 Exceptional

Excellent
DENISE JAQUELINE, 4-night trip

10/10 Exceptional

Staff was helpful and nice. Everything was Wonderful
Paul, 2-night trip

10/10 Exceptional

The room is pretty neat and there is a mall rigth next to the hotel so I just went to eat and do some shopping.
Enrique, 1-night trip

10/10 Exceptional

Nice Neighborhood
Gene, 4-night trip

10/10 Exceptional

Excellent
Karol, 5-night trip

10/10 Exceptional

Amazing
lina, 1-night trip

10/10 Exceptional

Great rooms, huge and comportable beds. Everything was great but sleeping was impossible because next door at the mall were hammer drilling 😤😤😤and the hotel management didn’t know and couldn’t stop the noise. After complaining around mid night they agreed to give us access to another room farer away from the noise source but it was so late that my 2 teenagers stayed in the noisy room.
Holly, 1-night trip

8/10 Very good

Second time staying here and I have no complains except for: It was impossible to contact the front desk from the room’s phone and I wasn’t able to find the odor extractor in the bathroom. Otherwise, helpful staff, clean and convenient.
Sofía, 4-night trip

10/10 Exceptional

Good
Dayara, 2-night trip

8/10 Very good

First night there was too much noise - we. had to change rooms. The staff were very accommodating!
Colleen, 3-night trip

8/10 Very good

Nice, but you get what you pay for.

My husband and I always come to Santa Fe (CDMX) for a staycation on our anniversary. While you do expect rooms that are a little subpar when getting a good deal, and although the quality of the service and of the room in general were as expected, we were a bit disappointed to see that our room was more of a shoebox than anything else. A bit constricted space-wise, and simply not what we had been offered before. Also, if it were evident that the hotel was filled to capacity, I would understand, but we saw but one other guest during our stay at least in the evening. We were the only ones for dinner (fantastic food, I must say), so it was clearly not necessary to give us what is probably one of the lowest rated rooms in the house. Also, don’t offer a king sized bed if you’re not going to provide it. This is a queen I am writing from, no doubt. So, mostly, thank you, but just a tiny bit disenchanted.
Enrique, 1-night trip

10/10 Exceptional

El personal muy amable. Hotel cómodo y bonito
Laura, 2-night trip

6/10 Good

Muy mala actitud del personal
David, 3-night trip

8/10 Very good

Mala atención del personal
David, 1-night trip

10/10 Exceptional

Pasé un fin de semana para descansar, las instalaciones muy bien, la habitación perfecta, a pesar de haber tenido un percance en la alberca, la atención de Imer el gerente, Erniel, Josselyn, Edgar en restaurante, fué muy atenta tratando que a pesar del incidente estuviéramos cómodas y tranquilas. En general mi experiencia fué muy buena y espero regresar pronto.
Tania Maria, 2-night trip