Fue excelente en todo, Alejandra de Pool agradecemos toda tu atención y tu buen humor para con todos.
Maria Esther
Maria Esther,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 24 日
Pool service needs to improve.
Eduardo
Eduardo,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 22 日
Spectacular views and resort
Property was beautiful and large. Food and restaurants were great. The staff was ok, some wete just going through the motions but it was Easter Day. The only thing I really disliked was being on the beach and the constant harassment from the vendors. I know the resort doesn't own the beach, but it really ruins the beach vibe.
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
jose antonio
jose antonio,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 18 日
Raul
Raul,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Andrea
Andrea,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 12 日
Will definitely return ❤
Beautiful!
loved everything from start to finish!
Marivel
Marivel,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 7 日
Hotel caro en costo beneficio
La calidad de los alimentos es baja, el
Sabor no es agradable, las albercas frías, no hay jacuzzi cómo diversión extra ,
aldo
aldo,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 6 日
The #1 thing I wish I would have known is this is a VERY eco friendly resort. Don’t get me wrong I’m all for it, but I would love to have had a water bottle/paper towel/straw option at any point. Instead you’re offered glass bottles to be filled up (by filtered water that just wasn’t my cup of tea for taste wise). The rooms are exactly as pictured, the bars are a bit misleading for the photos pictured on Expedia for example the roof top bar is completely changed (still beautiful) The food was good, you had a buffet/mexican and hibachi option. The hibachi was really good! There was not a lot of staff so rarely were you served by the pool, drinks were very mediocre and watered down. Otherwise very clean resort any issues we had were solved almost immediately! Book the transportation option through Expedia it was wonderful and soooo easy!! It might seem expensive but getting a taxi will be the same price with much older smaller cars. Otherwise this was a beautiful resort.
Ashley
Ashley,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 4 日
Sonal
Sonal,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
We enjoyed our stay thought the property thought the property is starting to show sign of repairs needed on the sidewalks and concrete areas. Didn’t like the soliciting of the time share for other Iberostar properties. Especially after traveling for 11 hours and I want to get to my room and rest and relax and enjoy the oceon view that part of the trip really turned me off
James William steven
James William steven,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 3 日
Property setup easy to get around. Wedding facility and view was beautiful. Activities plentiful. Steakhouse and prime rib has no prime rib which was disappointing. The flatiron and filet steaks were thick. Ribeye was maybe 1/2”. Buffet was good. Liked the ceviche. Other resorts & cruises have great burgers and fries which lots of people liked. We did not care for here.
Sherry
Sherry,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
Charisma
Charisma,6 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 31 日
Myles S
Myles S,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 31 日
Jesus
Jesus,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 31 日
Thank you!
Nathan
Nathan,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 29 日
Jenna
Jenna,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 29 日
anthony
anthony,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 26 日
Andres
Andres,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 26 日
Joshua
Joshua,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 24 日
Brenda
Brenda,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 22 日
Disappointing experience
The check in was really the start of the bad experience because of a system issue between Hotels.com and Iberostar, the kids age was not correct and we needed to pay a lot more unexpectedly. In addition, the room was having an issue with the fire sensor and it was constantly flashing. The solution was to add tape to cover the light during the nights. Finally, I believe that the teams and employees help a lot and provide customer service, but due to orders and because of an out of common sense management, the full holiday was ruined. So not really interested in returning to an Iberostar hotel...