Garza was absolutely amazing. Their customer service is exceptional!
Jose
Jose,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 20 日
Hotels.com did not highlight that many restaurants were meant for stilts
Kartik
Kartik,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 28 日
Almost great
Beautiful resort. Really nice and friendly people. Least all-inclusive all-inclusive resort I’ve been to. Too many items in each menu that are not included in the all-inclusive plan. Like lots of them. Stayed in the Oceanside penthouse, and it was literally the best hotel room I’ve ever had. So spacious and nice. Would have been perfect for 3 couples, but was wonderful for our family of 4 as well. Butler service was not helpful. They were very kind, though. All service people were friendly and great. Had a large mouse in our garbage can in the kitchen. Not ideal. Wanted to have us attend a time-share sales meeting there. Tried to get us to book it when we were checking in. Not ideal way to start our stay. Overall, it was a beautiful resort with nice people. Not great value when you consider the exclusions on the menu (including alcohol exclusions too) and lack of quality butler service. Considering these things, I’d hesitate to stay at a Tafer resort again.
Adam
Adam,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 27 日
damien
damien,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Rodd
Rodd,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
We had an amazing time here. The only thing to note is that the sweets are connecting so we had a loud family next to us. Otherwise amazing.
Dina
Dina,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 5 日
Beautiful view and convenience to go to downtown area. Easy to get lounge chairs and service was excellent.
Nipuna
Nipuna,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
This was our 5th stay at Garza Blanca Preserve Resort & Spa - All inclusive. As usual the staff was excellent, food was wonderful. We ate at all of them and didn’t have a bad meal. Our favorites this trip were Hiroshi and Dao. Absolutely excellent. Lovely room, beautiful view, pool right beside our tower, excellent service everywhere. The only think I will note is there were more children than ever before while we were there so it was hard to find a peaceful place at the beach or pools. It would be wonderful if there was a family pool as well as an adults only pool (other than Mousai which is young, party type pool), plus if you stay at Garza you cannot use the Mousai pool. We love Puerto Vallarta and the beautiful Garza Blanca. Can’t wait to visit again.
Kelly
Kelly,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 25 日
From past experience the service was not as good, front desk not so good
Varand
Varand,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 19 日
This resort is absolutely stunning! It’s in a beautiful nature preserve and is impeccably maintained. The service was remarkably prompt (particularly given the size of the property) and the staff was always incredibly gracious and kind. What really set this resort apart, though, were the incredible restaurants on site. We opted for the all-inclusive package (something we never do) and were blown away by the quality, the presentation and the variety of food and beverage offerings at the resort. Truly a culinary adventure!
James
James,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 19 日
We were not asked if we preferred to stay closer to the main are or use the trolley to get to our building.
Using the trolley was a definite inconvenience.
Joe T
Joe T,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 16 日
garza blanca is in a beautiful location. the hotel is very clean and well maintained. views from hillside buildings/pools/restaurants are stunning. beach is very clean and swimmable. steaks at bocados restaurant were excellent and service poolside and restaurants was very nice. those are the good. now with the bad - layout of hotel is WEIRD. you have to spend 20 mins at least taking trolley up and down the hill because most amenities are on the hillside. there are multiple buildings in the hill and gyms are on the hill. you don't realize how annoying it is until you are there and have to keep waiting for a trolley. next up - there are very limited entertainment options, music is quiet at the pools and not much going on for kids. kids club is small, sad, outdated. my daughter saw it and never wanted to go back. pools dont have any water amenities for kids. overall hotels not geared for families but probably better for couples or adult friend groups. with that being said, pools have beautiful views and are infinity pools and extremely clean which we appreciated. food/drinks are fine quality, not the best but ok for all inclusive. the thing that bothered us the most was that multiple restaurants and menu items are not included in the all inclusive plan. please do not call it all inclusive if you're not going to honor all inclusive because that was very off putting. further, there are no buffet options for lunch and dinner which is annoying for families. also food options limited
elham
elham,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 15 日
The property was not kept well! The staff was terrible and wasn’t helpful, half of them barely spoke or understood English so there was always a communication issue. They were not accommodating or friendly. The food was terrible and limited, they charge you for all inclusive but they close down all the restaurants during the day except the bar by the pool so that you won’t consume food, this is how they make their money. Their ultimate goal is to sell you time share and not give you the service you have paid for. Staff provides incorrect and different information, some of them dont even want to help you. Don’t stay here spend your money at a better place. I even asked to talk to a manager and they said the manager is not there which I’m sure was a lie. Terrible place and experience here
Mehrnaz
Mehrnaz,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 14 日
Great food, great rooms, and great views
Dalton
Dalton,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 10 日
Nos gustó la atención del personal, la comida excelente, habitación muy bien. Solo falló la wifi
Javier
Javier,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 9 日
jose
jose,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 8 日
No adults only pool
No entertainment in the evening
After paying for all inclusive , pain having to keep signing for food and drink on overpriced menu , so expected to tip 2x more than on a normal priced menu
No USB ports on either side of bed , just one on a lamp
Not enough loungers around the pools for size of the hotel so if you come after 11am out of luck !
Restaurants don’t have any ambiance , especially the Italian Noi , feels like you’re in and airport lounge , as it’s all open from the lobby . Very difficult to find restaurants in the 2 mousai buildings .
Should have some kind of sports bar
Our 3 bedroom panoramic suite was worn in parts and somewhat dated.
LOUISE
LOUISE,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 8 日
Maria O
Maria O,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 3 日
Hrachya
Hrachya,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
Mark
Mark,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 26 日
Cristina
Cristina,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 25 日
The property was amazing and the all inclusive option was wonderful.
Claudia Anel
Claudia Anel,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 11 日
The property felt safe, but the shops available weren’t very impressive. Its distance from town made it a place where you’d mostly want to stay at the hotel. While the food was delicious, there could have been more options given how far town was. For the price, the cleanliness was disappointing. However, the staff were very nice and friendly.