the rooms were very dirty, floors were sticky, this was really unfortunate
Mandeep
1 晚旅行
6/10
We booked a room for three adults with two twin beds. But the beds were two single beds instead. How could three adults sleep on two single beds? When we approached the front desk, we were told that the hotel does not have twin beds at all. We were given a spring bed instead, which was very uncomfortable.
Raj
2 晚家庭旅遊
6/10
Dushyant
1 晚旅行
2/10
Bejawn Harbhajan
1 晚旅行
6/10
Reception does not pickup the phone and no early check in is required. Belly Boy staff to pick up luggage is lazy and rude.
Jatin
1 晚家庭旅遊
10/10
Awesome
Neha
1 晚浪漫之旅
8/10
Susan
1 晚旅行
8/10
Amazing Punjab cuisine
pablo
1 晚浪漫之旅
10/10
gurjot
3 晚旅行
6/10
Always used to stay here when in Amritsar but the hotel has lost its charm. Service level have dropped, room conditions are not upto standard and worse has to be reception which should be the best but hiring people with more focused on counting money and chit chatting than customer device. Truly sad to see the drop in service and just overall Taj experience you expect from Taj properties Other hotels have surely gained
Rahul
1 晚好友同遊
6/10
Jaspreet singh
3 晚旅行
2/10
Worst hotel I ever had. Television is not working,hot water kettle is not working,Washroom door doesn’t locked if I tried to close it wasn’t,Fridge is not working.I complained to manager but no action was taken.Thought out the day they didn’t change it.When we came back at 10:00 pm at that time some things are working.
I have some of the vedios which I want to share.
Ravinder
1 晚家庭旅遊
10/10
It’s a home away from home .. staff and service is excellent, thank you
Rajinder
2 晚旅行
8/10
Amardeep
1 晚旅行
6/10
Very well located hotel, but housekeeping / linen is in a very poor state. Towels are old and look mouldy and housekeeping doesn't even know they have to put hand towels in the bathroom. YYou have to ring housekeepong for even a glass!! Very poorly equipped rooms.
Food definitely can be made better. It is better to step out of the hotel for a meal.
Staff is courteous but they also cant do anything if you give a suggestion. Used to be a good hotel but has really fallen in standard! The saving grace is the location!
Ashima
3 晚商務旅行
10/10
Excellent stay
lovekiran
3 晚商務旅行
6/10
We have stayed at the Holiday Inn a couple of years back , but this time we found the hotel looking shabby. Linen is old and run down, laundry is not fresh. Only one restaurant is open so you are limited in the hotel itself .
Staff is very helpful but the condition of the hotel has really gone down . Major upgrade needed in the rooms and linens