They just don't know how to serve their customers. Bad service! Poor food quality!
真實旅客
8/10
The hotel is absolutely lovely and the rooms are just beautiful. The surrounding area is safe and there is plenty to do. I also enjoyed using the pool. Service from staff was excellent. The beds were a little too firm for my liking. Everything at breakfast this time seemed to be incredibly salty even roast potatoes, labneh & lentil dahl. I would probably stay here again...
Adam
1 晚旅行
6/10
The hotel is lovely and in a good location. The rooms were very clean and well appointed. Upon check-in for a 3-day stay, being a Gold Member, I was told I could have a room upgrade but I would have to spend one night in the room I booked and upgrade the next day. That was no problem with me whatsoever. The next morning, I went to reception at 11:45am and they told me my upgraded room would be available "very soon". They told me they would call my room to advise when I could switch rooms. I ended up calling them several times and I finally got a response after MORE THAN FOUR HOURS!!!! That was completely unacceptable. I wasted 4 hours sitting in my room waiting for the phone to ring. They gave me complimentary breakfast for the following morning which was very nice. The next morning, I was too tired to go to breakfast. I rang reception at 9:30am and asked if I could transfer breakfast to the following day. I said they would call my within a couple of minutes. They called me after TWO AND A HALF HOURS! What a letdown. Such a lovely hotel yet the service was absolutely horrific. Proceed with caution!
Adam
3 晚旅行
10/10
Ça s’est très bien passé mon séjour là-bas, je reviendrai
Keltoum
3 晚旅行
10/10
Werner
2 晚旅行
10/10
NATALIE
1 晚旅行
10/10
Great hotel
Helpful staff
Nice Breakfast
Clean and large rooms
Safe location for walking and exploring
Amazing view
Highly recommended
NATALIE
1 晚好友同遊
10/10
KENGONZI
13 晚旅行
6/10
Zina
1 晚旅行
10/10
Very professional people
Abdul
2 晚家庭旅遊
10/10
Very clean and well maintenance 10/10
Thank you for taking care of my family for the stay
Hopefully tobe visited again
Yousef M
2 晚旅行
10/10
Whenever i visit Dubai, I always prefer to stay in this hotel because of good service, easy to access Dubai / Ajman from Sharjah.
Kamran
8 晚旅行
10/10
Amin
4 晚家庭旅遊
10/10
nice view and great service
Mahfuz
1 晚旅行
10/10
Sara
12 晚家庭旅遊
10/10
Excellent front desk employee
yolanda
5 晚浪漫之旅
6/10
The staff are good, the facility is clean but it smells cigarette every night even though i stayed in non smoking room.There’s no wall clock to look at.The breakfast buffet has very limited choices.
Kristine
5 晚家庭旅遊
10/10
sayaka
1 晚旅行
8/10
The area was in good place you reach in any store u need they were close by
Esmat
3 晚旅行
10/10
Everything was great here. Room service, to the rooms. The only gripe was the bathroom seemed luxurious but anything you'd do would cause the bathroom to be soaking wet.