They just don't know how to serve their customers. Bad service! Poor food quality!
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 18 日
MUHAMMAD
MUHAMMAD,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
EXTREMELY NICE!
The hotel is absolutely lovely and the rooms are just beautiful. The surrounding area is safe and there is plenty to do. I also enjoyed using the pool. Service from staff was excellent. The beds were a little too firm for my liking. Everything at breakfast this time seemed to be incredibly salty even roast potatoes, labneh & lentil dahl. I would probably stay here again...
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 11 日
ahmad
ahmad,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
LOVELY HOTEL... HORRIFIC SERVICE!
The hotel is lovely and in a good location. The rooms were very clean and well appointed. Upon check-in for a 3-day stay, being a Gold Member, I was told I could have a room upgrade but I would have to spend one night in the room I booked and upgrade the next day. That was no problem with me whatsoever. The next morning, I went to reception at 11:45am and they told me my upgraded room would be available "very soon". They told me they would call my room to advise when I could switch rooms. I ended up calling them several times and I finally got a response after MORE THAN FOUR HOURS!!!! That was completely unacceptable. I wasted 4 hours sitting in my room waiting for the phone to ring. They gave me complimentary breakfast for the following morning which was very nice. The next morning, I was too tired to go to breakfast. I rang reception at 9:30am and asked if I could transfer breakfast to the following day. I said they would call my within a couple of minutes. They called me after TWO AND A HALF HOURS! What a letdown. Such a lovely hotel yet the service was absolutely horrific. Proceed with caution!
Adam
Adam,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 26 日
During my recent stay, I experienced multiple bug bites and, upon checking out, discovered a large bed bug on the bed. I immediately went to the front desk and showed them a video of the bug as evidence. I was informed that no manager was available at the time but was reassured several times that someone would follow up with me within two days. Unfortunately, it has now been over a week and a half, and I have yet to receive any response.
Suhayla
Suhayla,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Excellents séjour
Ça s’est très bien passé mon séjour là-bas, je reviendrai
Keltoum
Keltoum,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Werner
Werner,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
NATALIE
NATALIE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
I will be back
Great hotel
Helpful staff
Nice Breakfast
Clean and large rooms
Safe location for walking and exploring
Amazing view
Highly recommended
NATALIE
NATALIE,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 25 日
KENGONZI
KENGONZI,13 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
John
John,1 晚旅行
Travelocity 真實旅客評語
6/10 不錯哦
2025 年 4 月 16 日
Zina
Zina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
Very professional people
Abdul
Abdul,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Very clean and well maintenance 10/10
Thank you for taking care of my family for the stay
Hopefully tobe visited again
Yousef M
Yousef M,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Whenever i visit Dubai, I always prefer to stay in this hotel because of good service, easy to access Dubai / Ajman from Sharjah.
Kamran
Kamran,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 21 日
Amin
Amin,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
nice view and great service
Mahfuz
Mahfuz,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Sara
Sara,12 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 1 日
Excellent front desk employee
yolanda
yolanda,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 30 日
The staff are good, the facility is clean but it smells cigarette every night even though i stayed in non smoking room.There’s no wall clock to look at.The breakfast buffet has very limited choices.
Kristine
Kristine,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 20 日
sayaka
sayaka,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 7 日
The area was in good place you reach in any store u need they were close by