We got a room with a massive balcony that we paid extra for, but it had no furniture on it to use it. The staff we spoke to said there was nothing to do for this. It’s dated and aging with the floors needing replacing, but not the end of the world. Friendly staff. Clean overall. The pool has no sun umbrellas and is cold. The “hot tub” on the first floor was huge, but the water was green and had an off smell to it and the entire area. The included breakfast was different types of bakery items, some fruit, runny egg mixture and Uruguayan style yogurt. The area itself was nice with plenty of options for food, close proximity to the Rambla & beaches. There is no outside sitting area other than the pool area. We might stay here again, we might not. We definitely won’t pay for an upgraded room here again that’s for sure. I wish I could get a refund for the extra we paid for that because it was extra, but unusable space.