Hotel is not at the town center but it's a tram at the New Street Sation to hotel, only take few minutes time, very conventient. Very quiet around the hotel, it's a very nice stay. Only few restaurant near the hotel but all very nice, especially The Church, it provide New Orlead's food. Receptionist are very helpful and very nice. Buffet breakfast is good.
真實旅客
3 晚家庭旅遊
6/10
Chun Lam
3 晚商務旅行
6/10
Reasonably rooms - though one of party had a room that stank of smoke. Very understaffed so service was slow but those who were working did their best. NO PARKING.
Andrew
1 晚好友同遊
10/10
Thomas
1 晚旅行
10/10
Although i was there for only one night the reception team were very friendly and helpful
Ash
1 晚好友同遊
10/10
I was very pleased with the hotel, located in the pleasant Jewellery Quarter of Birmingham. I stayed for a week. Quiet, clean, tidy, lovely hotel. 18 minutes walk to the centre but I took the tram every day. Unlimited daily passes are very cheap. But above all, Mr. Edu was the main raison that made the whole experience beautiful. He tried to find a solution to every whim of mine in a professional manner. A true gentleman… I send him all my best wishes and I highly recommend the hotel.
真實旅客
7 晚商務旅行
10/10
I was rather surprised when I entered the room. The hotel/room was one of the cheapest options however by far better than others I had seen. The room was spacious and clean, the bathroom was clean and shower was good with good temperature water! Air con was good in the room, it would have been nice to have been able to open a window for fresh air but that’s just my preference, it doesn’t reflect in the score. The staff were extremely nice and friendly! The breakfast included in the price was a brilliant bonus. Good selection of food and drinks, nice atmosphere, clean. Very impressed, have already recommended it to family and would stay again!
真實旅客
1 晚旅行
10/10
The receptionist was pleasant and professional. She asked if i wanted to join the club thing they have there and i did (although i have not had a confirmation email). Not my first time there. Large bed, large television, tea and coffe as expected. Room and bathroom was clean. I haven't yet tried their breakfast which is included, even though this was my third visit. I will try it next time so that i can review it.....see what they have on offer for vegetarian option
Melissa
1 晚旅行
6/10
Check in was delayed for my booking by approx half an hour which meant we had to rush to make a reservation- rooms were clean and comfortable. Breakfast was very crowded and lots of items kept running out, overall was an okay experience
Jan
1 晚家庭旅遊
10/10
Nice hotel , clean and friendly staff.
Johnny
1 晚家庭旅遊
8/10
Quincy
1 晚家庭旅遊
2/10
My family spent 5 nights in the hotel and it wasn’t a good experience for us.
The room was so hot, we had 2 days without our bins emptied despite calling the reception and showing the staff the picture of the bins they asked us to leave outside our door.
We forgot a wallet and a parcel, but the hotel staff were not helpful at all when we called them. They said the stuff we forgot couldn’t be located because staff are unable to enter rooms, and house keeping staff couldn’t locate it despite describing where the items were left.
Some of the receptionists even hand up on you while on the phone.
Just a waste of money, we spent nights sweating because of heat and nothing was done about it.
Rahmat Adejumoke
5 晚家庭旅遊
10/10
Martyn
1 晚旅行
8/10
Stuart hadlington
1 晚家庭旅遊
4/10
Kulahtanut ja hieman ankea hotelli. Huoneessa oli todella tunkkainen ja epämiellyttävän hajuinen ilma, eikä minkäänlaista ilmanvaihtoa. Ilmanvaihtokone oli täysin tukossa liasta, eikä todennäköisesti huollettu koskaan. Huoneessa myös lenteli jonkinlaisia hyönteisiä. Pinttynyt lika näkyi kaikkialla.
Aamiainen oli ok, mutta esim. juusto puuttui kokonaan, vaikka paikalla oli kyltti. Mitään tuoreita vihanneksia ei ollut saatavilla.
En ymmärrä miten tämä voi olla Hilton brändin alla?
Ainoa hyvä asia oli aivan vieressä oleva junapysäkki, josta pääsi muutamassa minuutissa keskustaan. Huone oli myös hiljainen (huolimatta ikkunan takana olevasta junaraiteesta).
Henna
1 晚商務旅行
8/10
Garry
1 晚旅行
10/10
Winifred
1 晚商務旅行
10/10
Jonathan
1 晚好友同遊
8/10
H
1 晚商務旅行
10/10
Lovely light and airy hotel. Very clean. Staff super polite and friendly. Breakfast was very tasty and will probably always use the hotel moving forward whenever I have a night out in Birmingham. Thank you to all the team for our stay so pleasant.
Oliver
1 晚旅行
6/10
Rooms were ok, sofa bed was not that good
Aanu was great, very helpful and happy to assist
Ramanpreet
1 晚家庭旅遊
10/10
Ideal for requirements, clean, good value, decent breakfast